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HGProactive Business Administrator with a focus on client satisfaction.
Experience
Customer Service Representative
Solvo Global
May 2023 - Nov 2023 (6 months)
Customer Service Representative
Sutherland Global Services
Aug 2020 - Jul 2021 (11 months)
Strategic Program Director with 20+ years in digital transformation.
Experience
Associate Director - Agile and Digital Transformation
KPMG India Services LLP
Apr 2022 - Present (3 years 7 months)
Senior Agile Coach - Digital Transformation
Charter Global Technologies Pvt. Ltd.
Jul 2021 - Mar 2022 (8 months)
Vice President of Engineering and Services
FYMotivated student eager to develop skills in various fields.
Experience
Customer Service
Mostaza
Jul 2021 - Dec 2021 (5 months)
Motivated sales development representative with strong communication skills.
Experience
Bartender
Ravena
Jun 2022 - Nov 2023 (1 year 5 months)
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Agile project manager driving data-driven digital operations and cross-functional delivery.
Experience
Business Development Lead
Luminous Labs FlexCo & Papperlapapp GmbH
Jan 2023 - Jan 2025 (2 years)
Marketing Team Lead
Paysafe Group
Nov 2018 - Nov 2021 (3 years)
Integrated Business Director
Dentsu GmbH for MediaMarkt
Aug 2016 - Oct 2018 (2 years 2 months)
I am a detail-oriented dispatcher candidate with strong customer service skills.
Experience
Owner / Operator
The Dirty Cleaning Company
May 2018 - Present (7 years 6 months)
Strategic programme manager driving transformation, ServiceNow SPM, and cross-functional delivery.
Experience
ARProgramme Manager / Product Owner
Arqiva
Jun 2021 - Jun 2025 (4 years)
ARProject Manager
Arqiva
Sep 2016 - Jan 2020 (3 years 4 months)
Project Manager
TRAC Engineering
May 2007 - Sep 2016 (9 years 4 months)
Aspiring social media professional with strong communication skills.
Experience
Social Media Intern
Clickbait Clown
Mar 2025 - Present (8 months)
Program manager and continuous improvement leader driving digital transformation.
Experience
Continuous Improvement Lead
Shell Shared Services (Asia) B.V.
Jan 2023 - Present (2 years 10 months)
Lean Manufacturing Senior Manager
Universal Robina Corporation
Nov 2021 - Mar 2022 (4 months)
CI Program Head
LMSeasoned Programme Director specializing in IT transformation and governance.
Experience
Cybersecurity & Governance Delivery Lead
Vodafone Group
Jan 2025 - Present (10 months)
Azure Cloud Delivery Manager
Vodafone Group
Jul 2024 - Dec 2024 (5 months)
DC Applications Project Manager
Motivated customer expert with strong analytical and teamwork skills.
Experience
Customer Expert I (EN & HU)
Teleperformance
Apr 2025 - Present (7 months)
PLQuality Assurance
Plexus
Jun 2020 - Sep 2024 (4 years 3 months)
JAUniversity student looking forward to grow professionally before graduating and eager to learn.
Experience
Assistant
Andina Express
Jul 2023 - Present (2 years 4 months)
Strategic project manager driving digital transformation, process improvement, and stakeholder alignment.
Experience
ACStrategic Project Manager
Accenture
May 2025 - Present (6 months)
ACProject Management Officer
Accenture
Dec 2024 - May 2025 (5 months)
ACProject Manager – Finance
Proactive virtual assistant skilled in administrative coordination and digital tools.
Experience
Web Development Intern
HiiT PLC
Apr 2024 - Oct 2024 (6 months)
President
Rotaract Club of Lagos
Jul 2023 - Jun 2024 (11 months)
Digital Marketing Intern
Devart Software Co.
Aug 2021 - Sep 2021 (1 month)
Program and transformation leader driving measurable cost savings and efficiency gains.
Experience
Program Manager
Falck
Jan 2024 - Present (1 year 10 months)
Scrum Master
Falck
Jan 2023 - Jan 2024 (1 year)
Product Owner
SolutionsLab
Jan 2022 - Jan 2023 (1 year)
BPStrategic Technical Program Manager with 22 years of experience.
Experience
CILeader, Technical Program Management
Cisco
May 2022 - Present (3 years 6 months)
Senior Staff Program Manager
Teradata Corp
Apr 2018 - May 2022 (4 years 1 month)
Senior Technical Program Manager
Compassionate caregiver with 4 years' experience supporting elderly and disabled clients.
Experience
Care Assistant
Proactive Medicare Ltd
Jun 2022 - Nov 2024 (2 years 5 months)
Health Care Assistant
Dynasty Healthcare Center
Agile Coach and Scrum Master passionate about continuous improvement.
Experience
Scrum Master
Proguide Global Services
Apr 2023 - Present (2 years 7 months)
Agile Transformation Agent
Wander SP
Apr 2020 - Present (5 years 7 months)
Scrum Master
Teclab Instituto Técnico Superior
Proactive customer service and technical support professional.
Experience
Customer Service and Technical Support
Compusaver S.A.
Mar 2023 - Present (2 years 8 months)
Sales Advisor
CONTACTO Epem Beauty Esthetic
Mar 2021 - Jan 2022 (10 months)
Administrative Intern
JKStrategic leader specializing in business transformations and sustainability initiatives.
Experience
Director – Technology Impact Office
Pricewaterhouse Coopers
Jan 2020 - Present (5 years 10 months)
President
IE Vantage Point
Jun 2012 - Jan 2020 (7 years 7 months)
Principal
Hiteshi Infotech Pvt. Ltd.
Jun 2020 - Jul 2021 (1 year 1 month)
Sr. Program Manager
Basecamp Startup Pvt. Ltd.
Jul 2016 - Jul 2020 (4 years)
Sr. Manager Professional Services (SAP Practice)
BatchMaster Software Inc.
Aug 2004 - Jul 2016 (11 years 11 months)
Performance Marketing Manager
ReachLocal GmbH
Mar 2011 - Jun 2016 (5 years 3 months)
Marketing Assistant
Michael Pachleitner Group
Jan 2009 - Oct 2011 (2 years 9 months)
Zenith Foods Corp
Jan 2015 - Mar 2021 (6 years 2 months)
Industrial Engineering Head
Zenith Foods Corp
Jan 2011 - Dec 2014 (3 years 11 months)
Change Enabler / QA Lead
Deutsche Knowledge Services
Jan 2011 - Dec 2013 (2 years 11 months)
Vodafone Group
Jan 2024 - Dec 2024 (11 months)
Microsoft Transition Project Manager
Vodafone Group
Jan 2021 - Jun 2024 (3 years 5 months)
Data Centre Move Delivery Manager / Business Analyst
SIA (European Payments)
Jun 2019 - Dec 2020 (1 year 6 months)
Accenture
Apr 2023 - May 2025 (2 years 1 month)
ACAssistant Project Manager
Accenture
Sep 2022 - Apr 2023 (7 months)
Career Mentor & Project Coordinator
Digital House
Jan 2022 - Dec 2022 (11 months)
Scrum Master
Tikrow
Jan 2022 - Jan 2023 (1 year)
Product Owner
Envelo
Jan 2021 - Jan 2022 (1 year)
Intuit
Feb 2017 - Apr 2018 (1 year 2 months)
Senior Technical Program Manager
Intuit
Feb 2014 - Mar 2018 (4 years 1 month)
Agile Coach/Scrum Master
Intuit
Apr 2011 - Feb 2014 (2 years 10 months)
Apr 2022 - Mar 2023 (11 months)
HR Analyst
Autopistas Urbanas S.A.
Mar 2016 - Oct 2021 (5 years 7 months)
HR Generalist Analyst
Autopistas Urbanas S.A.
Nov 2012 - Oct 2018 (5 years 11 months)
Star Soft
Jan 2018 - Feb 2018 (1 month)
Collective Next
Jan 2004 - Jun 2012 (8 years 5 months)
Account Manager
Cap Gemini Ernst & Young
Jan 1999 - Jan 2004 (5 years)
