Account Manager - LATAM (Remote - Work from Anywhere)

Work from anywhere, impact everywhere. The Account Manager LATAM role is an integral part of the Customer Success Team, responsible for managing an assigned portfolio of high net worth customer accounts at Xapo Bank.

Requirements

• 3+ years of customer facing banking experience in private banking, private wealth, investment banking or commercial banking.
• Fluent in English and Spanish
• Professional or personal exposure to the crypto markets
• Track record of originating leads and managing existing relationships with customers in the financial services industry
• Confidence in orchestrating face to face and online meetings with customers and handling enquiries from prospects at industry events
• Track record of achieving KPIs/targets relating to conversion and AUM growth
• Strong regional network in the financial services sector
• A solid understanding of fiat payment rails and stablecoins

Benefits

• Flexible PTO plan
• Yearly budget for individual learning and development goals
• Compliance with regulatory requirements and adherence to Xapo's Device Policy
• Accountability for upholding principles of fair treatment, transparency, and ethical conduct in interactions with customers and stakeholders