Senior Manager, Evaluation and Impact

Company Description

WithinReach makes it easier for Washington families to navigate complex health and social service systems and connect with the resources they need to be healthy and safe. We work one-on-one with people – in person, over the phone and online – to identify their goals and provide them with immediate support that is close to home. WithinReach also works with partners, providers, and policymakers in a variety of ways to prioritize families and children. We are focused on improving access to resources and support because we believe all families and children benefit from holistic and comprehensive information to navigate health, food, and early childhood systems with success.

Our team is a mix of smart and purpose-driven professionals. We are change makers, working to build healthy, equitable, vibrant communities. We believe that we can only do our jobs well by learning about and reflecting the people we serve through workforce and leadership development and by addressing and seeking to identify and reduce the system and access barriers that contribute to structural inequities. By doing so, we are able to create meaningful change for families and communities.

We encourage submissions from people of color, members of the LGBTQ community, and those with lived or professional experience navigating social and health service systems. Submissions from candidates living outside Washington state will NOT be considered.

Job Description

The Senior Manager of Evaluation and Impact, reporting to the Director of Data Systems and Evaluation, is responsible for leading evaluation efforts for WithinReach as well as our statewide networks. You will design and implement organizational and collective impact assessments in alignment with our strategic plan. In addition, you will use your creativity and analytic skills to manage outcomes reporting for grants/contracts, evaluate innovative pilot programs, and implement procedures for ensuring that data and information are shared across the agency in order to proactively inform business decisions. This is a critical leadership role on our growing Data Systems and Evaluation (DSE) Team, which provides essential technological and evaluation infrastructure to WithinReach, the Help Me Grow Washington network, and Prenatal to Three Coalition. You will serve as a trusted thought partner to the department director, with opportunities to grow your skills and scope of responsibility.

Responsibilities

Design & implement diverse evaluation projects

• Evaluate Help Me Grow Washington network expansion and collective impact to support communications with external and potential partners and inform our strategic direction
• Solicit stakeholder input on evaluation strategy through a variety of mechanisms, e.g. workgroups, focus groups, one-on-one relationship-building, etc.
• Utilize gathered feedback to design and conduct evaluations of innovative pilots and ongoing programs using a variety of quantitative and qualitative methods.

Data management, analysis, and reporting

• Clean and transform multiple complex relational datasets in preparation for analysis
• Routinely analyze and report on demographic, process, and outcome metrics.
• Prepare and share results with diverse audiences and decisionmakers (reports, presentations, dashboards, etc.) tailoring the presentation of results to the specific audience.

Leadership

• Guide organization leadership to understand data trends and insights; provide feedback to ensure data-driven strategy and decision-making.
• Contribute to establishment of goals and targeted strategies using an equity framework.
• Advise Data Systems and Evaluation Director on staffing and resources needed to meet goals and deliverables.
• Provide ongoing feedback and guidance to direct reports, including regular 1:1 meetings, program management, and annual performance reviews.
• Train and mentor other staff on evaluation and analysis methods and when they are appropriate for use

Project Management

• Develop and manage high level evaluation roadmap and detailed project workplans.
• Ensure project milestone adherence and completion of multiple concurrent projects.
• Manage and collaborate with external contractors hired to conduct specialized projects, e.g. online data dashboard development, cost modeling, etc.
• Track and oversee fulfillment of data analysis requests.
• Orient staff and partners to Help Me Grow data requirements and oversee completion of annual fidelity assessment.

Qualifications

• 3+ years of experience designing program evaluations
• 3+ years of experience in complex quantitative data management/engineering and analysis using analytics software
• Excellent organizational and time management skills, ensuring successful management and execution of simultaneous projects with competing priorities
• Track record of using anti-racist evaluation approaches
• Exceptional ability to communicate complex data concepts in a clear and accessible manner for multiple audiences
• Enthusiastically adapts to rapidly evolving initiatives, technology systems, and our expanding network of partners
• Proven ability to toggle between high level strategic thinking and diving into the intricate details of challenging tasks to meet project milestones
• Experience with data systems in a non-profit, education, healthcare, or similar field
• Lived experience accessing health and social service systems and/or professional experience in successfully building strong relationships with communities of diverse cultures and identities

We encourage bilingual, marginalized, and underrepresented candidates, particularly in program evaluation and data analytics, to apply.

Additional Information

Salary & Benefits: $84,000 Salary, Full Time, 40 hours/week. Exempt. Excellent benefits include fully paid medical coverage, vision and dental for employees and generous coverage for spouses, domestic partners and dependents. Paid time off, monthly internet stipend, flexible work arrangements, matching retirement contributions

Work Location: This position can be fully remote or hybrid. This position requires access to reliable internet connection and the ability to work effectively in a remote setting. Applicants must be residents of Washington State.

Home office: Located at 155 NE 100th Street, Suite 500, Seattle, WA 98125.

WithinReach supports inclusion and diversity in all its forms. We strive to create a safe and open atmosphere. We commit to listening to, representing, and embracing diverse perspectives and experiences in all we do.

WithinReach is an Equal Opportunity Employer. We seek to provide equal opportunity for all persons without regard to race, age, religion, gender, gender expression, marital status, sexual orientation, military status, national origin, or any other characteristic protected under the law. People of color and members of the LGBTQ community are strongly encouraged to apply. We are dedicated to cultivating a diverse workforce that serves and reflects our community.

All your information will be kept confidential according to EEO guidelines.