Case Manager

Location: Remote

Department:Zantac

Reports to: Lead Case Manager

Position Type: Full Time Non-Exempt

Why You Want to Work with Us

Wisner Baum (formerly Baum Hedlund) has been championing wrongful death and personal injury claims since the 1980s. With a rich history of representing thousands of clients in cases involving commercial transportation and defective products, including medical devices and pharmaceutical drugs, we have established a reputation for breaking new ground and holding multibillion dollar companies accountable. Our work goes beyond legal battles; we influence public policy, raise awareness, and improve public and product safety. The impact we make is not just significant—it’s world-changing.

Purpose and Impact of Your Role

As a Legal Case Manager, you play a crucial role in ensuring the success of our legal cases and the well-being of our clients. You will serve as the point of contact between clients, attorneys, and the legal system, providing support, guidance, and resources to navigate complex legal processes. Your work directly impacts the outcomes of our cases and the satisfaction of our clients.

What Success Looks Like

• Successful resolution of cases in a timely and efficient manner.
• High client satisfaction with the legal services provided.
• Effective coordination of legal tasks and client communication.
• Compliance with all relevant legal regulations and ethical standards.
• Strong collaboration with legal team members and external stakeholders.
• Accurate and organized documentation of case progress.

What You’ll Accomplish

• Client Communication: Maintain open and clear communication with clients to provide updates on case status and answer their questions.
• Case Assessment: Conduct initial case assessments, gather necessary documentation, and assist attorneys in case strategy development.
• Legal Research: Conduct legal research, analyze case law, and assist in preparing legal documents.
• Resource Coordination: Assist clients in accessing legal resources and services, including referrals to other professionals as needed.
• Documentation: Maintain accurate and up-to-date case records, including case notes, correspondence, and court filings.
• Collaboration: Work closely with attorneys, paralegals, and external agencies to coordinate legal services and resources.
• Compliance: Ensure adherence to all relevant legal regulations and ethical standards.
• Case Success: Contribute to the successful resolution of cases, protecting our clients' interests.
• Efficient Legal Processes: Facilitate smooth legal processes by managing documentation and communication.
• Client Satisfaction: Maintain a high level of client satisfaction by providing responsive and helpful assistance.
• Document Management: Ensure the accuracy and organization of legal documents and records.
• Team Collaboration: Enhance the legal team's effectiveness through strong collaboration and support.

What You Will Learn and How You’ll Grow

• Legal Knowledge: Expand your legal knowledge and expertise in various practice areas.
• Communication Skills: Improve your ability to communicate effectively with clients and legal professionals.
• Legal Research: Enhance your legal research and writing skills.
• Client Advocacy: Develop strong client advocacy skills to support clients through legal processes.
• Professional Growth: Participate in ongoing training and professional development opportunities within the legal field.

What You Need to Get the Job Done

• Initiative and Self-Starting: Demonstrates a proactive approach to tasks and projects, initiating actions and taking responsibility for driving them forward independently.
• Effective Interpersonal Communication: Exhibits exceptional communication skills when interacting with both clients and colleagues, fostering positive relationships and clear understanding.
• Time Management Proficiency: Shows strong time management skills, effectively prioritizing tasks, and consistently meeting deadlines.
• Critical Thinking Abilities: Possesses the capability to analyze complex situations, evaluate options, and make well-informed decisions based on thoughtful and logical reasoning.
• Empathetic Engagement: Displays a high degree of empathy, understanding, and sensitivity towards the needs and concerns of clients and colleagues.
• Adaptability and Flexibility: Easily adapts to changing circumstances, demonstrating flexibility and resilience in various work scenarios.
• Proficient in Microsoft Office: Has a solid working knowledge of Microsoft Office applications, utilizing them efficiently for various tasks and projects.
• High Aptitude and Rapid Learning: Shows a keen aptitude for learning new skills and concepts quickly, consistently demonstrating the ability to grasp and apply new information effectively.
• Exemplary Organizational Skills: Maintains an organized approach to tasks, projects, and information, ensuring clarity and efficiency in daily work.
• Meticulous Attention to Detail: Pays meticulous attention to detail in all aspects of work, minimizing errors and ensuring accuracy.
• Performing Under Pressure: Thrives in high-pressure situations, effectively managing stress and consistently meeting deadlines with composure and efficiency.

What You’ll Love About Us

• Great Company Culture. We pride ourselves on our exceptional culture where your growth is not just encouraged, but actively invested in. We know that when our team members thrive, our firm thrives, and allows us to have a positive impact on our world.
• Making an Impact. We know that each and every team member plays a pivotal role in our mission. We recognize that investing in and empowering our team members leads to employees who are genuinely passionate about their work, which in turn maximizes their impact.
• Focused on your Growth. Our coaching, continuous feedback, and personalized development plans are designed to empower each team member to reach their full potential.
• Rest and We are committed to the well-being of our employees, and we understand the importance of a healthy work-life balance. To support this, we offer generous paid holidays, sick leave, and vacation time, so that our team members may step away from work when needed.
• Health Benefits. Our employees' physical and mental well-being is of utmost importance to us. That's why we offer comprehensive benefits that include medical, dental, and vision coverage, ensuring that you have access to quality healthcare. Additionally, we provide a 401(k) plan to help you secure your financial future.