United States onlyWEX is an innovative payments and technology company helping our customers simplify the business of running a business in a rapidly changing environment; freeing them to spend more time, with less worry, on the things they love. As we lean into our mission to “simplify the business of running a business”, WEX is focused on simplifying and reimagining experiences for both our customers and employees. We are looking for a Sr. Product Manager to own the execution and delivery of the Customer and Enterprise team’s financial and corporate systems product roadmap. In this role, you will collaborate across the business to build the roadmap with an emphasis on creating simple and integrated experiences that solve key pain points for WEX in the billing and financial functions. The Sr. Product Manager will own end-to-end experiences and define and drive various workstreams; collaborating and aligning across lines of business with Finance, Receivables and HR.
About the team:
Come and join the Customer and Enterprise Team as we work to transform our company. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business from within, by focusing on the individual user. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged.
What you’ll do:
Modernize and unify our financial systems end-to end by developing business models, defining and analyzing success metrics, and managing strategic projects
Deliver best in class experiences and enable capabilities that delight employees and help WEX win in the market
Deeply understand WEX and our employee needs to define and prioritize the problems to be solved and inspire the broader team
Build the billing and finance roadmap, define users, and drive tradeoff decisions
Lead 1-2 scrum teams to align on mission and deliver great results iteratively
Leverage qualitative and quantitative data to measure results, inform roadmaps and achieve benefit, adoption and financial results
Cross collaborate with product management, analytics, UX, sales/commercial on product research to come up with better and disruptive solutions
Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business
Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and build bridges across groups
How you’ll engage:
Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
Results Focused: Leverage data to understand how the product is performing and prioritize work
Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset
What you’ll bring:
6 - 10 years of specific product management leader experience (mandatory), ideally with an emphasis on financial, HR and data systems.
Demonstrated experience developing great products and processes in finance, including customer driven innovation, rapid experimentation, prototyping, customer journey mapping, and measuring outcomes
Clarity on how features (micro) interface with overall product vision (macro) and the ability to clearly articulate that vision to all levels of the organization
Proven track record of leading multiple highly successful cross-functional teams and delivering different initiatives in parallel that drive value across an organization
Comfort navigating through ambiguity and changing business environments
Strong ability to think through unifying elements and common denominators; develop efficient and effective workflows and interfaces with a focus on automation leveraging AI capabilities
Data driven approach for everything you do; understanding your customers, roadmap prioritization and measuring success
Ability to work in an agile fashion with your teams; go broad or narrow; build, test, iterate
Undergraduate degree required, advanced degree is a plus
