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WEWEX Inc. is a global commerce platform that simplifies the business of running a business by offering personalized technology solutions for employee benefits, mobility and fleet management, and corporate payments.
Connect business problems with data to produce insightful, data-driven analysis.
Leverage analytics and risk models to drive operational improvements in areas such as fraud detection and customer onboarding.
Analyze portfolio behavior to identify anomalies, emerging trends, drop-off points, and areas for improvement across customer funnels.
Conduct root cause analysis on performance issues and fraud events to uncover underlying causes and continuously improve coverage and efficiency.
Identify proxy variables or creative data substitutes when ideal data is not available.
Design and maintain dashboards and analytical tools that track overall business performance, including DCA metrics (e.g., approval rates, automation rates, conversion trends) and fraud performance (e.g., fraud loss performance, rule efficiency, alert-to-case conversion rates) over time.
Monitor system KPIs, evaluate performance trends, and recommend improvements.
Deliver insights to the organization that optimize revenue and risk.
Support the implementation of data-driven strategies that transform processes to enable efficiency and scale.
Contribute to optimizing fraud detection systems to capture fraud and minimize customer disruptions.
Collaborate with Data Scientists to support the building and operationalization of machine learning models to solve risk problems and enhance fraud detection.
Assist in incorporating external threat intelligence and business context into strategic recommendations.
Cross-Functional Collaboration & Communication:
Partner across internal stakeholders—including Fraud, Risk, Product, Technology, Sales, Marketing, Legal, and Compliance—to align analytics with business goals and support cross-functional initiatives.
Communicate complex analytical concepts and findings to non-technical stakeholders effectively.
Build and maintain strong relationships with internal stakeholders.
Early Success Expectations (First 100 Days):
Improve capture rate of fraud or decrease false positive alerts by 3%.
Establish working relationships with key stakeholders across various departments.
Gain a comprehensive understanding of WEX’s products, customers, and key business systems, including the Digital Credit Application (DCA) and fraud prevention architecture.
Bachelor’s degree in a quantitative field (e.g., Data Science, Economics, Computer Science, Statistics, Industrial Engineering, Data Analytics, Risk Management).
3-5 years of experience in business intelligence, fraud analytics, financial risk modeling, or digital operations, preferably in fintech, commercial payments, or customer onboarding environments.
Experience with Digital Credit Application platforms or similar customer onboarding analytics is preferred.
Experience with Artificial Intelligence and Machine Learning Solutions is desirable.
Strong data skills: Proficient in SQL, Python, and data visualization tools (e.g., Tableau, Power BI, Snowflake, Data Lake).
Proven ability to contribute to building and managing fraud rules and detection policies.
Analytical thinker with excellent problem-solving abilities and a strong grasp of statistical and modeling techniques.
Highly collaborative and engaging, willing to drive execution.
Ability to excel at detailed execution and deliver results on-time in a fast-paced, complex environment.
Familiarity with fraud decision platforms, third-party vendor tools, and fraud scoring techniques is a plus.
Strong understanding of fraud typologies and detection principles (e.g., Account Takeover, synthetic identity, application fraud, transaction fraud).
Good project management, cross-functional communication, and analytical problem-solving skills.
Full Time
Salary: 64k-85k USD
United States +/- 0 hoursLearn more about wex and their company culture.
WEX Inc. is a global commerce platform that simplifies the business of running a business. Many of our customers face the challenge of managing complex operational processes due to the rapid pace of regulatory, economic, and societal change worldwide. They are often stretched thin and lack the in-house expertise to solve these intricate problems. This is why WEX offers personalized technology solutions designed to simplify employee benefits, mobility and fleet management, and accounts payable and receivables processes. From our origins as a pioneer in fleet card payments in 1983, we have expanded our scope to become a multi-channel provider of corporate payment solutions, helping businesses navigate these complexities and achieve greater efficiency.
Our customers in the fleet industry, for example, need robust tools to manage fuel and maintenance expenses, ensure driver safety, and optimize operations. WEX Fleet provides them with fuel cards, telematics, and data analytics to meet these needs. For businesses involved in travel, managing cross-border payments and streamlining back-end accounting can be a significant hurdle. WEX's travel and corporate solutions, including virtual payment solutions, help these clients automate processes, reduce costs, and gain better insights into their spending. Similarly, in the healthcare sector, employers and employees alike grapple with the administration of benefits and healthcare payments. WEX Health offers a cloud-based platform to simplify the management of Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and other benefit plans, making it easier for millions of consumers to manage their healthcare expenses. By embedding our solutions into our customers' workflows and leveraging our expertise in data and analytics, we empower them to make smarter decisions, reduce operating costs, and ultimately, reach their full potential.
Learn about the tools and technologies that wex uses to build, market, and sell its products.
Employees can create an account to update this tech stack.
Learn about the employee benefits and perks provided at wex.
WEX offers company equity.
WEX offers life insurance.
WEX provides paid sick days.
WEX offers sabbatical leave.
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