United States onlyAbout the Team / Role
At WEX, we see the world of corporate payments differently. We are a leading and growing global payments processing provider that is passionate about providing solutions with exceptional security and controls for any client or partner's corporate purchasing and transaction management needs. We hire and promote people who share the same passion for continuous innovation and top-notch client servicing that is unparalleled in our industry. WEX Corporate Payments is a highly innovative and fast-paced division of WEX Inc., and this role will have you focused on delivering commercial payments solutions—at great scale and value—to our Commercial Direct clients, working hand in hand with our Sales Managers and many of our client-facing teams.
We are seeking a motivated commercial payments professional to join the Corporate Payments Solutions team. In this role, you will have the opportunity to contribute to a high-performing team of commercial payments industry thought leaders.
The Solutions Engineer is responsible for:
Contributing to the overall strategic, operational, and technical scope of new business opportunities with customers, prospects, and partners. Part business analyst, part technologist, part salesperson, the Solutions Engineer works closely with Sales Managers and Directors, Compliance, Product, Implementation Managers, Supplier Enablement, and Account/Relationship Managers to understand strategic business issues and then craft and communicate solution strategies. The Solutions Engineer will also be responsible for participating in strategic initiatives and supporting your fellow Solutions Consultants.
How you will make an impact:
Apply solid knowledge of existing CPS product/service capabilities and the competitive environment to identify and communicate solutions to unlock customer opportunities.
Serve as a functional and technical expert for products, tools, and services during sales engagements with prospective clients.
Define and implement scalable solutions that meet customer/partner needs, while driving profitable volume growth.
Support the analysis and evaluation of key market statistics and customer requirements.
Provide product expertise and consultative services to current and prospective clients, including the creation of customized product demos.
Use technical expertise and industry experience to support commercial teams throughout the customer lifecycle.
Evaluate business opportunities to optimize customer solutions.
Support new Product initiatives and rollouts.
Provide continuous feedback from the customer experience to shape new products and enhancements.
Communicate gaps in products and enhancements leading up to launches.
Assist in and enable training for new product/enhancement launches.
Collaborate with Marketing in packaging go-to-market resources.
Build and test integration capabilities to embed payment rails directly into the customer's processes.
Articulate the value proposition and ROI of WEX's solutions in clear and compelling terms.
Deliver engaging and informative platform demos.
A strong understanding of the competitive market and WEX's differentiators.
Experience you will bring:
4+ years of experience in the Commercial Payments (B2B) space.
Solid understanding of Physical Card, Virtual Card, and ACH/EFT/Wire/Check payments applications in the commercial (B2B) space.
A strong foundation in technology, including API, SOAP, REST, and file/data transfer protocols.
Experience working for/with Financial Institutions or Fintechs is
preferred.A strong consulting background and knowledge of financial business processes, such as Accounts Payable and Accounts Receivable.
Working knowledge of a card transaction life cycle.
Brazil only