United States onlyAbout the Team/Role
The COBRA Billing Analyst is responsible for processing COBRA and Direct Bill premium payments, auditing and reconciling carrier invoices and assisting with other operational responsibilities as assigned.
How you'll make an impact
Must adhere to security policies
Process and remit premium payments
Serve as a contact for internal questions regarding remittance and reconciliation items
Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner
Reconcile carrier invoices
Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation
Process refund checks
Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner.
Monitor and complete team workflows
Create and maintain customers’ information in the accounting software
Continually analyze current processes determining if they are effective, efficient and consider internal controls
Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures.
Actively engage in all team, department and company meetings
Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise
Assist with any special projects as assigned
All other duties as assigned
Maintain policy according to HIPAA
Experience you'll bring
Approach work in an organized and efficient manner
Meet all deadlines and complete tasks accurately
Bachelor’s degree preferred
Brazil only
