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WestfieldWE

Head of Enterprise Risk Management

Westfield Insurance is a U.S.-based property and casualty insurance company providing personal, commercial, and specialty insurance since 1848.

Westfield

Employee count: 1001-5000

United States only

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Job Summary:

The Head of Enterprise Risk Management (ERM) is responsible for designing, implementing, and advancing a comprehensive enterprise risk management framework that integrates risk intelligence into strategic planning, capital allocation, performance management, governance, and transformation initiatives. Reporting to the Chief Risk Officer (CRO), the role provides enterprise-wide leadership, authority, and influence to establish consistent risk standards, enhance forward looking risk visibility, and support executive and Board decision making.

Job Responsibilities:

  • Architect, implement, and mature the enterprise risk management framework aligned to strategy, capital, and performance objectives.
  • Define and operationalize enterprise risk appetite and tolerances in collaboration with executive leadership and the Board; cascade into policies, incentives, performance management, and investment decisions.
  • Establish and maintain enterprise‑wide risk governance, including a common risk language, taxonomy, and measurement standards.
  • Develop an effective Three Lines of Defense model, delineating ownership and influence across risk‑related functions including capital management, operational risk, IT/Cyber, compliance, legal, internal audit, and business units.
  • Lead recurring Enterprise Risk Assessments (ERAs) and materiality analyses; maintain an enterprise risk register capturing risk velocity, interdependencies, concentrations, and residual exposure.
  • Implement key risk indicators (KRIs), early‑warning mechanisms, scenario analysis, stress testing, and emerging risk monitoring.
  • Serve as an independent enterprise challenger to strategic decisions, capital deployment, and portfolio trade‑offs.
  • Embed risk‑adjusted decision‑making into strategy development, M&A, capital planning, portfolio management, and large‑scale transformation initiatives.
  • Partner with the Financial Planning & Analysis (FP&A) department and business leadership to integrate risk impacts into forecasts, plans, and resource allocation decisions.
  • Ensure major programs and initiatives include defined risk gates, mitigation plans, and post‑implementation reviews.
  • Oversee and strengthen operational risk management, including Risk and Control Self-Assessments (RCSAs), incident and loss event reporting, remediation tracking, and thematic analysis.
  • Support enterprise resilience through Business Continuity, Disaster Recovery, and Crisis Management planning, simulations, and after‑action reviews.
  • Enhance Third‑Party Risk Management, including due diligence, segmentation, ongoing monitoring, and exit planning using a tiered oversight approach.
  • Develop enterprise risk data, analytics, and dashboards to provide timely insights, trend analysis, heatmaps, KRIs, and scenario outcomes.
  • Establish effective executive and Board risk reporting cadences and automate reporting processes to improve timeliness and data quality.
  • Provide input into ORSA, capital adequacy, emerging risk disclosures, and regulatory risk reporting as applicable.
  • Build and sustain a strong enterprise risk culture through clear accountability, role‑based enablement, and leadership engagement.
  • Lead, develop, and scale a high‑performing ERM team, including leveraging centers of excellence and embedded business risk champions.
  • Provide strategic input to the CRO on segment strategies, risk appetite breaches, and aggregated enterprise risk and capital usage.

Job Qualifications:

  • 12+ years of progressive experience in enterprise risk management, finance, strategy, or related leadership roles.
  • 5+ years of senior people leadership experience.
  • Bachelor’s degree in Finance, Risk Management, Accounting, Business, or a related discipline required; advanced degree preferred.
  • Experience operating at the executive and Board level.
  • Strong understanding of ERM frameworks, capital management, operational risk, governance, and enterprise transformation.
  • Insurance or financial services industry experience preferred.

Licenses and Certifications:

  • Professional risk or finance certifications (e.g., CPA, CFA, FRM, CERA) preferred.

Behavioral Competencies:

  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Decision Quality
  • Nimble Learning
  • Builds Effective Teams
  • Business Insight
  • Develops Talent
  • Directs Work
  • Ensures Accountability
  • Manages Complexity
  • Drives Vision and Purpose
  • Strategic Mindset

Technical Skills:

  • Enterprise Risk Management
  • Risk Appetite & Governance
  • Scenario Analysis & Stress Testing
  • Capital & Portfolio Risk
  • Operational Risk Management
  • Resilience & Crisis Management
  • Third‑Party Risk Management
  • Risk Data & Analytics
  • Controls Assessment
  • Stakeholder Management

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

12 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Westfield

Learn more about Westfield and their company culture.

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Since our founding in 1848 as Ohio Farmers Insurance Company, we've been committed to protecting what matters most. What started with a small group of farmers joining forces to insure their properties has grown into a leading U.S.-based property and casualty insurance company. For over 175 years, we have held true to the vision of our founders, believing in the promise of the future and the power of the individual. Our journey has been one of steady growth and unwavering stability, allowing us to become a trusted partner for individuals, businesses, and agricultural communities. We are more than just an insurance provider; we are a team of dedicated professionals who genuinely care about the well-being of our customers and the communities we serve. This culture of caring is at the heart of everything we do, from the personalized support we offer to our significant community involvement.

We pride ourselves on a unique blend of time-tested experience and forward-thinking innovation. This allows us to deliver value that extends far beyond the policy itself. We offer a diverse portfolio of insurance products, including commercial, personal, surety, and specialty lines, all underwritten with deep expertise and a commitment to providing superior risk insights. Our products are distributed through a network of over 1,000 trusted independent agents and brokers across the United States. We've also expanded our reach globally with the acquisition of Lloyd's of London Syndicate 1200, establishing our presence in the international specialty insurance market. Our financial strength is consistently recognized with an 'A' rating from AM Best, a testament to our ability to meet our ongoing obligations to our policyholders. At our core, we are driven by a mission to help people manage risk and navigate recovery, ensuring they can face the future with confidence.

Employee benefits

Learn about the employee benefits and perks provided at Westfield.

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Pension Plan

A defined benefit pension plan is offered.

Paid Time Off

Includes paid vacation, sick leave, and holidays.

Disability Insurance

Short- and long-term disability programs are offered.

Employee Assistance Program (EAP)

An Employee Assistance Program is available to employees.

View Westfield's employee benefits
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