Wave HQWH

Technology Operations & Program Manager

Wave Financial offers a comprehensive suite of financial tools tailored for small businesses, empowering them to manage their finances easily and efficiently.

Wave HQ

Employee count: 201-500

Canada only
At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.
This role will act as a strategic partner to the CTO and the technology organization, ensuring the technology organization operates effectively. This role involves managing key projects, facilitating communication, and optimizing Wave’s use of technology tools.

Here’s How You Make an Impact:

  • Program Management:
  • Oversee and manage key projects and initiatives to ensure timely delivery and achievement of strategic goals.
  • Facilitate collaboration across teams to drive efficiency, resolve issues, and manage dependenciesAssist in prioritizing initiatives and aligning resources to meet organizational goals.
  • Streamline operations and optimize processes within the CTO's office and across technology departmentsPartner with CTO, technology leadership team, procurement, and finance to drive tool optimization, including building department level roadmaps.
  • Communication Liaison:
  • Facilitate clear communication of technology initiatives and updates across Wave; drive accountability in partnership with the technology leadership team for timely and quality deliverables,
  • Build and lead an operating rhythm for the technology organization, aligning to the overall cadence of the business (i.e. QBRs, operational reviews),
  • Operational Efficiency Process Improvement:
  • Identify opportunities for improving processes within the technology team
  • Help streamline operations and enhance team productivity
  • Data Analysis Reporting:
  • Collect and analyze data related to technology performance (OKRs) and initiatives.
  • Analyze data to provide insights and recommendations for improving financial (budget) performance.

You Thrive Here By Possessing the Following:

  • 5+ years experience in strategic program / project management within a technology department
  • Bachelor’s degree in Computer Science, Business Administration, or related field (Master’s preferred)
  • Proven experience in a technology role, preferably in a startup or high-growth/high-tech environment
  • Strong project management skills and experience with Agile methodologies
  • High degree of proficiency in software development, cloud platforms and financial management tools
At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.

About the job

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Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

Canada +/- 0 hours

About Wave HQ

Learn more about Wave HQ and their company culture.

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Wave is a leading financial services company that provides a suite of money management tools designed specifically for small businesses and freelancers. Founded with the mission to give small business owners the power to manage their finances without the stress typically associated with accounting, Wave's platform includes features that cover invoicing, accounting, payments, and payroll, all integrated into a user-friendly system.

With over 2 million users in North America, Wave's mission is to ensure that small business owners can focus on what they do best—running their businesses. They create beautiful invoices that help reduce unpaid invoices and allow for swift payment options, including credit card, bank transfer, and Apple Pay. Their payroll service is specifically designed for those who may not have extensive knowledge in accounting or payroll procedures, providing guidance along the way. Wave is built by a team of experts in bookkeeping, accounting, and finance, ensuring that users have access to support whenever they need it. Their innovative approach to financial management not only simplifies tasks but also empowers users by providing comprehensive insights into their business's financial health.

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Wave HQ

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Wave HQ hiring Technology Operations & Program Manager • Remote (Work from Home) | Himalayas