About Waterfield-Technologies
Waterfield Tech transforms customer engagement for organizations worldwide. Operating across six continents, their employees leverage a consultative, client-centric approach to design, build, and manage scalable, omnichannel and AI-enabled customer experience solutions. Their breakthrough innovations in contact center technology, applied artificial intelligence (AAI), and workforce engagement reduce business costs, improve customer satisfaction, and help customers deploy a smarter utilization of the human workforce.
With more than 40 years in the industry and expertise across all major contact center industry service providers, Waterfield Tech has built an impressive Fortune 500 who's-who list of clients. The company serves diverse industries including financial services, healthcare, government, higher education, and retail. Their comprehensive solutions include Applied AI offerings, CX modernization services, cloud migration, professional services, and managed services. Waterfield Tech operates as a trusted partner for organizations seeking to improve their customer experience through cutting-edge technology and strategic consulting.
FAQs
- When was Waterfield-Technologies founded?
- Waterfield-Technologies was founded in 1984.
- Who is the CEO of Waterfield-Technologies?
- Steve Kezirian is the CEO.
- What industries or markets does Waterfield-Technologies operate in?
- Waterfield-Technologies operates in the following markets: Customer Experience (CX) Solutions, Contact Center Technology, Omnichannel Customer Engagement, Workforce Engagement Management (WEM), Cloud Migration Services, Professional Services & Technology Consulting, Applied Artificial Intelligence (AI) for CX, Contact Center as a Service (CCaaS), Managed IT Services, and Customer Service Automation & Self Service.
- How many employees does Waterfield-Technologies have?
- Waterfield-Technologies has 201-500 employees.
- Where does Waterfield-Technologies have employees?
- Waterfield-Technologies has employees in United States.
- Does Waterfield-Technologies support remote work or working from home?
- Yes, Waterfield-Technologies is a remote-friendly company.
- What employee benefits does Waterfield-Technologies offer?
- Waterfield-Technologies provides 3 benefits to their employees.
- Does Waterfield-Technologies offer a four-day work week?
- No, Waterfield-Technologies does not offer a four-day work week.
- What is Waterfield-Technologies's tech stack?
- Waterfield-Technologies has 1 technology in their tech stack.
- What is Waterfield-Technologies's website?
- Waterfield-Technologies's website is waterfieldtech.com.
United States