India onlyYou will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. As a Customer Care Senior Resolution Coordinator, you will promote a Associate / Candidates focused environment, optimize execution and results, and inspire commitment through communication and influence.
Requirements
- 0 – 12 months of relevant customer service experience
- Excellent written and verbal communication skills
- Able to interact professionally with customers
- Ability to manage multiple tasks simultaneously
- Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
- Must be willing to take continuous voice calls
- Must type a minimum of 25 WPM
- Proficient with Microsoft Office programs (Outlook, Word)
- Successful completion of mandatory training
- Should be flexible work in a 24/7 work environment with rotating weekly time off
- Should be able to work in permanent night shifts or any assigned shifts on a rotational basis
Benefits
- Benefits Beyond our great compensation package, you can receive incentive awards for your performance
- Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more
United States
Argentina only
Pakistan only