Manager, Technology - Salesforce

Provide direction to the team on a daily basis

Address and navigate technical issues, anticipating and preventing impending issues

Problem solve beyond the scope of an individual team member to optimal outcome

Consistently meet commitments within expected timeframe with minimal direction

Partner with deliverable stakeholders to inform others of technical impediments, updates, and progress in relationship to timelines or SLAs

Provide detailed technology functional planning supporting the overlaying strategies of GTS and business direction for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning and cohesive implementation

Drive and adopt incremental and step-function change within technical groups and adjacencies

Engage in planning to meet operational, daily, and quarterly goals; plan and execute department-level technical projects

Determine and develop best technical practices sometimes in relation to business procedures

Identify and mitigate operational and strategic risk

Engage Team and Peers in technical opportunity identification

Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes

Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction

Ensure effective communications are maintained across technical functional areas and externally as necessary; where appropriate, involve senior level management, and employees in plans, and keep up to date on progress towards meeting goals

Monitor expenses to ensure technical area’s costs are within established levels

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports

Comprehensive knowledge of primary technology area, preferably within healthcare environment

Ability to regularly exercise discretion and independent judgment in the performance of job duties

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.