System Administrator Ssr

The opportunity

At Valtech (legacy Kin + Carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. Our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. We’re proud of:

• What we do
• Our values
• Our workplace
• The borderless framework we work in

The role

This role includes the management and maintenance of Valtech’s corporate systems and other IT assets, troubleshooting team members’ IT-related laptop and system issues, and ensuring the overall well-functioning of technical operations. Additional responsibilities may include support for client infrastructure systems as needed. After-hours support is required depending on projects and support needs.

Role responsibilities

• Install, configure, diagnose, repair, and upgrade all corporate hardware and equipment, including end-user laptop and workstation issues (Level 1 & 2 support).
• Coordinate and collaborate with the business application team to ensure availability, reliability, and scalability of corporate infrastructure to meet business demands.
• Execute infrastructure upgrades during maintenance windows, addressing patching, security fixes, and vendor-supplied patches, with support from senior colleagues.
• Assist with research on server hardware, software, and protocols in support of development efforts.
• Support the existing backup environment.
• Manage retention and offsite backups.
• Interact with vendors to procure hardware and software.
• Coordinate hardware and software installations and upgrades to ensure compliance with company policies.
• Monitor system/network security.
• Provide support for Internet/Intranet and remote access VPN services.
• Support server, workstation, Wi-Fi, and network devices as required, with assistance from senior colleagues.
• Edit procedural IT manuals and knowledge base.

Minimum qualifications

We want all new hires to succeed in their roles at Valtech. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all minimum qualifications. If you do not meet all of the preferred qualifications, we still encourage you to apply.

• 2 to 4 years of experience in system administration.
• Fundamental knowledge of TCP/IP V4/V6 protocols in a LAN environment.
• Familiarity with SMTP, SIP, WWW, FTP, AFS, SMB, SNMP.
• Experience in Microsoft platforms and services, including:
  • Windows Server
  • Active Directory 2003 or higher
  • ADFS
  • MS SQL Server 2012/2014
  • Internet Information Server
  • Hyper-V
  • VMware
  • DNS Services
  • Communication Services VOIP/IM/Conferencing (Teams, Skype for Business)
  • Endpoint Security Products (Windows Defender, Sophos)
  • Office 365 / Teams
• Familiarity and overall understanding of Microsoft Azure, AWS, and GCP.
• Experience administering accounts on common password management platforms.
• Familiarity with Mobile Device Management solutions like JAMF and InTune.
• Plan to obtain recognized Microsoft certification (server, cloud, security).
• Fundamental experience working with network devices operating on Layer 2/3/4.
• Foundational analysis and problem-solving abilities related to network and system devices.
• Exposure to various architectures and environments such as Windows, OS X, Linux, and iOS, and capable of conducting rudimentary maintenance activities on each.
• Ability to write basic PowerShell scripts to support network operations.
• Ability to assist in training end users on key corporate tools and systems, security, data protection, and GDPR-related topics.
• Ability and willingness to support junior colleagues.
• Flexibility to travel to other Valtech offices if required.
• Intermediate English

Preferred qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or similar.
• Proactive and hands-on.
• Eager to learn and challenge every day.
• Self-taught and continuous improvement mindset.
• Team player.
• Interest in growing skills and taking on more responsibilities.
• Willingness to learn additional skills at local and global levels.

Your process

After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' or '@kinandcarta.com' domain.

We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process, please let us know at [email protected].

About Valtech

Valtech, who recently acquired Kin + Carta, is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, our global team of 6,500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives, we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known organisations, including L’Oreal, NatWest, DWP, P&G, Volkswagen, and US department of Agriculture.

Valtech will always be recognized not just for the quality of the work we deliver, but for all the amazing people that make it happen. We work to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be). At Valtech, we don’t just talk about how to get things done; we transform by doing.