IT Systems Administrator

Please submit your resume in English - we can only consider applications submitted in this language.

Our team is growing and we're looking for an IT Systems Administrator to administer on-premises and cloud-based systems and services.

Responsibilities and Duties:

• Administration of:
  • Build, configure, and deploy Linux based servers, workstations, and virtual systems including software, authentication, file sharing services to support heterogeneous environments.
  • Netapp Storage and associated tools.
  • Windows based systems
  • Backups
• Manage various levels of service requests.
  • Field requests that require review of infrastructure configuration. Initial troubleshooting of user settings and application settings.
• Assist in critical incident support and resolution.
  • Analyzes logs and related events to identify initial reported issue and possible downstream issues causing the reported event.
• Document system configuration and procedures
• Identify and resolve a wide range of issues.
  • Experience will allow quick resolution of recurring issues. This role will work issues rarely seen or not seen before.
• Collaborate with internal personnel at all levels of the organization.
  • Admin will collaborate with business partners to understand requirements and propose known solutions.
• Collaborate with external partners.
  • Work with vendors to stay current on updates to existing technologies. Perform health checks and review best practices Calix should be following.

Qualifications:

• 8-10 years of experience in IT or related Systems Administration role
• Bachelor's Degree or equivalent expeirence
• Excellent oral and written communication skills
• Strong interpersonal skills
• Strong organization skills
• Ability to evaluate and prioritize tasks in an evolving environment
• Ability to work independently
• Familiarity with business process and policies
• Ability to analyze data and recommend solutions that balance risk to business with no need for service interruptions
• Ability to identify root cause of an issue
• Availability for off hours meetings to support off shore teams
• Excellent verbal and written English communication skills

Preferred Experience:

• Linux Systems Administration
• Enterprise level Automation technologies and scripting (Ansible, Puppet, Chef, Bash, Perl, Python etc.)
• Horizon VDI
• End User Support
• Computer Security
• Network Attached Storage (NetApp experience)
• Server hardware and operating systems (DELL, Cisco UCS, Windows Server, Linux, Redhat, Centos, Ubuntu
• Virtualization (VMware, Hyper-V, KVM)
• Data backup and protection (Veritas Enterprise Backup)
• Rubrik
• Device Management (ZScaler)
• User Authentication (LDAP, IPA, Active Directory)
• User Access controls
• File Systems (CIFS, NFS)
• GIT source code management
• VNC
• DNS / BIND / DHCP
• Docker, Kubernetes

Location:

• This is a remote-based position in Mexico located in Mexico City or Monterrey.