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Utility WarehouseUW

Engineering Manager (Golang) - Partner Engagement

Utility Warehouse is a UK-based multiservice provider offering energy, broadband, mobile, and insurance services to households, aiming to simplify bills and save customers money. It operates under its parent company Telecom Plus and utilizes a network of independent distributors for customer acquisition.

Utility Warehouse

Employee count: 1001-5000

United Kingdom only

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

The challenge

For our customers and Partners, UW just needs to work – there when you need it, and invisible when you don’t. Just like flicking a switch.

Our proposition to customers is simple, but for our technology teams, the behind-the-scenes complexity is what makes it so interesting. Learn more about life in our Tech teams here.

We put people first. It’s all about you..

We’re looking for a driven and hands-on engineer to take the lead in building our next-generation Activity Engine — a critical platform that will enable us to respond faster and smarter to ever-changing market dynamics. To succeed, you’ll need strong architectural thinking, the ability to dive deep into code, and proficiency in Go, our core back-end language.

We work together. Your team and the people you will work with…

You’ll join a small, autonomous, and empowered team that takes full ownership of its products. We believe in choosing the right tools for the job and always staying open to better ones.

Your future team, Partner Engagement, is the backbone of our Partner ecosystem. From the registration website and Partner portal to event tools, CRM systems, and incentive platforms, your work will be essential in powering real-world impact. One of your biggest missions? Architecting and delivering the Activity Engine that will drive innovative, data-driven Partner incentive programs in the quarters ahead.

We deliver progress. What you’ll do and how you will make an impact.

About the role

  • You will lead the Partner Engagement engineering team, responsible for key systems that enable Partner operations (e.g., internal portal, registration, incentives, CRM).

  • In this role you will own the technical direction and delivery, aligning engineering decisions with strategic business goals.

  • Your work will directly impact the ability of our Partners to operate efficiently and scale their business with us, so you will lead with both technical depth and strategic thinking, driving architectural direction while ensuring high-quality delivery.

What you’ll do

Engineering & Technical Excellence

  • Lead by example as both a hands-on contributor and technical mentor, setting and upholding high engineering standards.

  • Tackle complex problem domains with clarity and confidence, especially within event-driven architectures.

Delivery & Execution

  • Own your team’s delivery process—ensuring high-quality, valuable outcomes delivered at a sustainable, predictable pace.

  • Guide your team through Agile practices, fostering a culture of iteration, feedback, and continuous improvement.

Technical Leadership

  • Drive the long-term technical roadmap and align it with broader business goals.

  • Build strategic awareness within the team by providing visibility into upcoming priorities and cross-functional initiatives.

  • Broaden the team’s perspective and help connect the dots between their work and its larger impact.

People & Team Management

  • Cultivate a healthy, high-performing team culture built on trust, accountability, and clarity.

  • Run meetings that are purposeful and inclusive, creating space for quieter voices and diverse perspectives.

  • Coach and support engineers through regular 1:1s, focusing on growth, performance, and career progression.

Minimum requirements

  • Proven technical leadership and a hands-on approach to solving engineering challenges.

  • Strong collaboration skills with a high degree of independence, ownership, and initiative.

  • A passion for growing engineers and helping them reach their next level of potential.

  • Expertise in developing applications using Go.

So why pick UW?

We’ve got big ambitions, so there’s going to be plenty of challenges. There are also a lot of benefits:

  • An industry benchmarked salary. We’ll share it during your first conversation.

  • Share Options and Save as You Earn scheme.

  • Discount on our services and you get our coveted Cashback Card for free.

  • A matched contribution pension scheme and life assurance up to 4x your salary.

  • Family-friendly policies, designed to help you and your family thrive.

  • Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.

  • Belonging groups that help UW shape an even more inclusive future.

  • A commitment to helping you develop and grow in your role.

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Martyna Zbyszewska will be your point of contact throughout the recruitment process.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Utility Warehouse

Learn more about Utility Warehouse and their company culture.

View company profile

The story of Utility Warehouse (UW) began with its parent company, Telecom Plus, which was founded in 1996, initially operating from a pub in Henley-on-Thames. Telecom Plus experienced significant growth, leading to its listing on the London Stock Exchange and becoming a constituent of the FTSE 250 Index. The company's first flagship product, launched in 1997, was the 'Smart Box,' a device that connected to phone sockets to route calls to cheaper networks than the incumbent British Telecom.

Recognizing an opportunity to offer a broader range of essential home services, Utility Warehouse was established in 2002 in Colindale, North London. Its mission was to provide affordable energy, broadband, and telephone services to UK households. Over the years, UW has expanded its offerings to include mobile and insurance services, positioning itself as the UK's only genuine multiservice provider, bundling all these services into a single, easy-to-understand bill. This unique model aims to save customers time and money. In March 2024, Utility Warehouse celebrated a significant milestone, reaching over one million customers. The company has a distinctive approach to customer acquisition, relying on a network of Partners who recommend UW's services through word-of-mouth, rather than traditional advertising. This network has grown to include over 65,000 Partners. Utility Warehouse is regulated by Ofgem, Ofcom, and the Financial Conduct Authority. The company has also launched the UW Foundation, which focuses on positive environmental and community changes, including initiatives like tree planting.

Employee benefits

Learn about the employee benefits and perks provided at Utility Warehouse.

View benefits

Company social events

Regular company social events.

Free virtual GP service

Access to a free virtual GP service.

Paid parental leave

Enhanced family-friendly policies are in place.

Private pension scheme

A private pension scheme is offered to employees.

View Utility Warehouse's employee benefits
Claim this profileUtility Warehouse logoUW

Utility Warehouse

Company size

1001-5000 employees

Founded in

2002

Chief executive officer

Stuart Burnett

Employees live in

View company profile

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