Developer Relations Engineer

Upstage focuses on solving business problems using AI technology. With the mission of “Building intelligence for the future of work,” the company goes beyond simple task automation to develop AI solutions that enhance productivity through complex decision-making support. Through this, Upstage aims to revolutionize workflows and help businesses grow more efficiently.

We are dedicated to delivering “easy-to-apply AI solutions” so that everyone can benefit from AI technology. It has launched a series of APIs that enable businesses to easily utilize world-class AI models across various fields, contributing to their success. By optimizing LLM (Large Language Model) technologies for business environments, Upstage provides Private LLM services that improve work efficiency and productivity, striving to ensure AI is used beneficially in society. Similarly, Upstage Document AI is a product built on world-class OCR and information extraction technologies, aiming to automate and streamline tedious document processing through AI.

As a Developer Relations (DevRel) Engineer, you will act as the bridge between our organization and the developer community. Your role is to foster strong relationships, advocate for our products, and create resources that empower developers to succeed. This position combines technical expertise, community engagement, and marketing strategies to drive product adoption and brand loyalty.

Key Responsibilities:

• Create technical content, including documentation, blogs, tutorials, and sample code, to support marketing and education efforts.

• Promote Upstage's technologies through events like meetups, AI conferences, and hackathons to build awareness and adoption.

• Advocate for external developers, gathering feedback to enhance products and improve developer experiences.

• Collaborate with product and engineering teams to improve documentation and streamline developer support.

• Engage with developer communities through forums, social media, and events, providing timely responses and support.

Terms and conditions of employment:

• Full-time

• Location: San Francisco, California

• Remote work is recommended

Recruitment process:

• Application review

• Role-matching interview (1st/2nd rounds)

• Culture interview

• Final interview

* The entire process will be conducted online.

* The process may be adjusted depending on circumstances.
* Reference checks may be conducted after the final interview.

Work Environment:

• Work anywhere on Earth! You can collaborate with us remotely from anywhere.

• 401K pension and medical care for the worker himself are supported.

Requirements

Qualifications:

• 3+ years of experience in Developer Relations, Developer Advocacy, or a related role.

• Strong technical background with experience in AI technologies, APIs, and cloud platforms.

• Open-minded, patient, and collaborative approach to working with diverse teams and developer communities.

• Excellent communication, public speaking, and interpersonal skills. (Fluent in English)

• Familiarity with open-source communities, developer tools, and software development workflows.

Additional Information:

• For any inquiries, please contact us at joinstage@upstage.ai.

• Please upload all submission materials, including your CV, in PDF format.

• Ensure sensitive information (e.g., salary details, resident registration numbers) and unique identification numbers are not included in your resume.