Sr. Revenue Operations Analyst

POSITION SUMMARY

The Sr. Revenue Operations Analyst, GTM Systems plays a crucial role in supporting and optimizing the systems that power our Go-To-Market (GTM) teams across Sales, Marketing, and Customer Success. This role focuses on the administration, customization, and enhancement of Salesforce, Outreach, Gong, and related GTM technologies. The ideal candidate brings a blend of systems expertise, stakeholder partnership, and a strong understanding of operational needs within a high-growth environment. This role will help streamline workflows, improve data integrity, and deliver scalable solutions that support our revenue goals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Administer and maintain the GTM tech stack (Outreach, Gong, ZoomInfo, etc.) with a focus on data structure, automation, and process efficiency.
• Configure and enhance GTM workflows across the tech stack.
• Collaborate with GTM teams to gather requirements, troubleshoot issues, and deliver effective technical solutions.
• Support integrations with key tools such as Outreach, ZoomInfo, Salesforce, Gong, and others.
• Build and maintain dashboards and reports to provide visibility into pipeline health, revenue KPIs, and customer lifecycle metrics.
• Conduct audits and data cleanups to maintain system health and ensure compliance with governance standards.
• Lead small-to-medium projects focused on process improvements, automation, or new tool rollouts.
• Participate in testing and deployment cycles, ensuring smooth release management using sandbox environments.
• Serve as a subject matter expert and technical support resource for tech stack users across the organization.

EXPERIENCE

• 5+ years of experience in systems administration or GTM operations, preferably in SaaS or high-growth environments.
• Strong background in GTM tools configuration and management.
• Previous experience supporting multiple GTM systems and business teams (e.g., Sales, Marketing, Customer Success).
• Experience managing integrations and data flows between Salesforce and platforms like Marketo, Outreach, or ZoomInfo.
• Familiarity with project management, release processes, and agile collaboration.
• Solid working knowledge of automation tools, sandbox usage, and user provisioning.

KNOWLEDGE/SKILLS

• Effective communication skills to translate complex system needs to non-technical stakeholders.
• Strong problem-solving skills with the ability to diagnose technical and operational issues.
• Proficient in Salesforce Sales Cloud and related no-code/low-code capabilities.
• Understanding of sales and marketing processes, funnel metrics, and customer lifecycle stages.
• Comfortable working with cross-functional teams and balancing competing priorities.

DESIRED BEHAVIORS

• Proactive and solutions-oriented – actively seeks ways to improve systems and processes.
• Adaptive – adjusts quickly to changing business needs and new technologies.
• Collaborative – enjoys partnering with cross-functional teams to solve problems.
• Detail-focused – maintains high standards for data accuracy and system integrity.
• Curious – committed to continuous learning and professional development.
• Dependable – consistently follows through on commitments and delivers quality outcomes.
• Upholds company values – acts with integrity, accountability, and respect in all interactions.

COMPENSATION

This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The base pay for this role is $119,000 USD per year ($140,000 OTE).