We are seeking a reliable and customer-focused Scheduling & Administrative Coordinator to manage incoming calls, coordinate appointments, and support daily administrative operations.
Requirements
- Answer and direct incoming calls in a courteous and professional manner.
- Provide detailed information to clients and address their inquiries regarding scheduling and other services.
- Coordinate and manage appointment schedules for clients and internal teams.
- Optimize scheduling efficiency to ensure maximum productivity and client satisfaction.
- Conduct outbound calls to clients for appointment confirmations, follow-ups, and rescheduling as necessary.
- Maintain accurate and up-to-date records of all scheduled appointments and communications.
- Assist in preparing and distributing schedules and other relevant documents.
- Perform other administrative duties as assigned, such as data entry, filing, and office organization.
- Bachelor’s degree in Office/Business Administration (BSOA/BSBA) or similar preferred.
- Minimum 3 years of experience in a scheduling, administrative, or customer service role.
- Supply chain experience highly desirable.
Benefits
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Work from home allowances
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
