Staff, Software Engineer

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Staff Software Engineer, Message Flow.

About the job

This position is needed to build and maintain a suite of mission critical services in our core messaging flow.

As a Staff Software Engineer in the Core Message Flow team, you will be working with product managers, architects and other engineers to deliver Messaging product features. Being on the critical path of one of the world's largest messaging platforms, the team's primary focus is around building scalable, reliable and low latency services.

Responsibilities

In this role, you’ll:

• Design and develop scalable systems to support continuing increases in message volume and evolving requirements.
• Keep our services stable and performant while following a quality-first mindset. Support production operations, building, testing, releasing and assisting with team on-call.
• Review code and offer improvements to practices and processes to elevate the team and broader organization.
• Contribute to feature ideas and betterments through tight cooperation inside and outside of your immediate team.
• Build trust and reliability in your products, review performance against service level objectives, address incidents and prioritize improvements.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of experience in designing, building, maintaining and scaling backend services in statically compiled languages like Java or C#.
• Strong fundamental knowledge of software development and best practices for RESTful service implementation.
• Docker and containerisation in general. K8s experience would be ideal.
• Experience in building and operating distributed, event driven systems.
• Strong understanding and experience with asynchronous programming.
• Strong oral and written communication skills: be prepared to frequently propose and discuss ideas and implementation details with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo!
• Curious mindset - we’re not looking for someone with all the answers, but rather someone who is prepared to grow with us. We have in-team knowledge sharings and allocated focus time for engineering excellence. We also have hub wide events like Tallinn Tech Forum and AWS workshops.
• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.

Desired:

• Experience in Java specifically.
• Experience developing with AWS offerings - DynamoDB, SQS, EKS, EC2, etc.
• Experience with technologies like Kafka and Terraform.

Location

This role will be remote and based in Estonia or Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.