United States onlyJoin Twilio as a Principal Product Manager on the Console & API team, leading product development for Console Copilot backend services and AI agent platforms. Design the 'Twilio Brain' to aggregate Twilio's proprietary data into a unified knowledge layer for internal agents. Drive proactive engagement and optimize agent accuracy.
Requirements
- Extensive experience in Product Management, focusing on backend services, internal platforms, or intelligent automation
- Deep understanding of contextual AI expertise, building AI systems that utilize contextual data
- Familiarity with building RAG pipelines and giving agents 'tools' to solve problems
- Proven ability to use AI to drive business metrics
- Ability to design backend systems that handle high-concurrency AI interactions while maintaining data privacy and security
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
Colombia only
Singapore only
India only
CA and US only