Vital

Vital is a digital health company dedicated to transforming the patient experience within hospitals and health systems through its advanced, AI-powered care experience platform. Founded by Aaron Patzer, the creator of Mint.com, and Dr. Justin Schrager, an Emergency Medicine Physician, the company leverages sophisticated artificial intelligence and proprietary large language models (LLMs) to enhance communication and transparency during hospital visits. Vital's mission is to develop beautiful, intelligent technology that simplifies the complexities of emergency department (ED) visits and inpatient stays, ultimately improving patient satisfaction, outcomes, and long-term health. The platform is designed to integrate seamlessly with existing Electronic Health Records (EHRs), providing a user-friendly interface for both patients and healthcare providers without requiring app downloads or passwords.

The company’s suite of products includes ERAdvisor, CareAdvisor, and Host. ERAdvisor is tailored for the emergency department, offering patients and their families real-time updates on wait times, lab and imaging readiness, and clear explanations of their care journey, all accessible from their personal mobile devices. This empowers patients with predictability and control in a typically stressful environment. For inpatient care, CareAdvisor provides a comprehensive guide to a hospital stay, featuring daily schedules, plain-language lab results, introductions to the care team, and educational resources. This tool keeps patients informed and engaged throughout their admission. Complementing these patient-facing applications is Host, a rounding and patient communication tool for hospital staff. Host streamlines workflows, facilitates proactive communication, and allows care teams to manage patient needs more efficiently, contributing to a higher standard of care and improved operational performance. By focusing on a consumer-grade user experience, Vital helps its partner hospitals increase patient satisfaction, reduce staff burnout, and drive meaningful improvements in healthcare delivery.