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Tribe Wellness Sales, Inc.TI

Quality Assurance Rep - Fully Remote

Tribe Wellness Sales, Inc. is a fully remote company specializing in building and managing outbound phone sales teams for direct-to-consumer health and wellness brands.

Tribe Wellness Sales, Inc.

Employee count: 51-200

Salary: 12k-12k USD

United States only

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Hey, Detail-Driven Compliance Guardian —Ready to Safeguard Our Tribe?

My name is Christopher Wilbourn, founder and CEO of Tribe Wellness Sales, Inc. in Austin, TX. For over 12 years, I’ve been obsessed with two things: teaching sales like a superpower and helping people live healthier, fuller lives.

If you’re a hard-working, process-obsessed, detail-loving go-getter who gets fired up about protecting standards and eliminating every possible risk, stick with me—this is your story waiting to happen.

The Problem: You Want More Than a Job—You Want to Build Unbreakable Standards You’re the kind of person who notices every tiny deviation others miss. You love diving deep into sales calls, spotting potential infractions, and making sure nothing slips through the cracks. You’ve got the sharp eye for compliance and the heart of a protector, but you haven’t yet found the place where your talent directly shields an entire high-performing sales organization.

The Agitation: Any Infraction Hurts Everyone Every missed script step, every sale that isn’t perfect, every refunded call that could have been prevented means compliance risk for the company, lost trust with customers, and our team falling short of the 100% script adherence we know we can hit. It’s frustrating when you know the system is bulletproof—if only every call was reviewed and corrected instantly.

The Solution: Tribe’s Your Launchpad to Eliminate Risk

That’s where you come in. At Tribe Wellness Sales, we’re building a world-class Quality Department to guarantee 100% script and process adherence. I’m inviting you to step into the role of QA Rep—the critical position that will review every potential infraction call, every high priority sale, every refunded call, create precise Quality Infractions, send the exact corrective training needed, and ensure reps complete it.

Here’s the Plan: Step Into High-Impact Risk Protection You’ll own Potential Infraction Calls, High-Risk Call Reviews (sales over specific dollar amounts), and Refunded Call Reviews. You’ll create Quality Infractions and make sure every rep completes the assigned training so issues never repeat.

Master the Art of Total Compliance You’ll become the guardian who helps our entire team achieve complete script adherence without variation. Daily, you’ll play a direct role in helping management reach KPI Benchmarks and lead the charge to completely eliminate all compliance infraction risk from Tribe.

Earn While You Protect This is a paid hourly role starting at $6/hr + with clear growth as we scale the Quality Department. The cleaner our calls stay because of your reviews, the more the whole company wins—including you.

Live Your Way Work from home, log into our lightning-fast CRM and phone system, and use our tech tools to crush it—all on your terms.

What’s Waiting for You Picture this: you’re the reason zero compliance risks ever make it out the door. You’re catching every issue early, protecting our reputation, and helping hundreds of health & wellness customers get flawless experiences because our reps are operating at 100% adherence. You’re not just reviewing calls—you’re building the ironclad backbone of a legendary sales organization, all from your own home office.

Who I’m Looking For (Yeah, You!) You’re the hero I’m after if: • You’re analytical, organized, and love deep-dive audit and review work • You have a natural eye for compliance and enjoy protecting high standards • You’re passionate about health & wellness (you’ll be reviewing real customer health protocol calls) • You’re a self-starter who thrives with clear SOPs and zero-tolerance for deviation • You’ve got the tech setup: a fast computer, stable internet (Octane Speed 20,000+), a backup plan for outages, and a headset • Sales, quality, or audit experience is a plus, but not required—we’ll train the right person from scratch

The Call to Action: Join Your Tribe If you’re nodding your head, feeling that spark, then this is it—your shot to become the force that keeps our entire sales team bulletproof while we continue changing lives in health & wellness. Apply today and let’s get you inside the Quality Department.

A Quick Personal Note From Me Hey, thanks for sticking with me this far. I’m assuming since you’re still reading this, we are pretty aligned on what Tribe is doing in the world. For me, it’s personal. The QA Rep is one of the three foundational roles that will make our Quality Department World Class. You’ll be the one reviewing every potential infraction, every high priority sale, and every refund—creating infractions, sending the exact training, and ensuring completion so we achieve 100% script adherence and completely eliminate compliance risk.

This role is the frontline defense and the key to protecting the Tribe as we scale. If this lights you up, I can’t wait to meet you. Let’s do this—together.

Onward,

Christopher Chad Wilbourn

CEO and Head of Sales

Tribe Wellness Sales, Inc.

Austin, TX

#li-remote

About the job

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Job type

Full Time

Experience level

Salary

Salary: 12k-12k USD

Experience

No experience required

Location requirements

Hiring timezones

United States +/- 0 hours

About Tribe Wellness Sales, Inc.

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The story of Tribe Wellness Sales, Inc. is a narrative of passion meeting purpose, a journey that began with its founder and CEO, Christopher Wilbourn. For over a decade, Christopher has been driven by a dual obsession: mastering the art of sales and championing a healthier way of life for others. This unique combination of expertise and personal conviction became the bedrock upon which Tribe Wellness was built. Before its official inception in 2018, Christopher spent years honing a sales methodology so effective and ethical that it was even recognized as a college-credit course at Texas State University's Sales Masters Program. He envisioned a company that could serve as more than just a service provider; he wanted to build a 'tribe' for high-growth health and wellness brands, a dedicated partner that could amplify their message and scale their revenue.

Headquartered in Austin, Texas, but operating on a fully remote model, Tribe Wellness Sales has carved a niche for itself by specializing in done-for-you phone sales services. The company's mission is to empower the most impactful brands in the health and wellness industry by building and managing their sales engines. This involves a comprehensive approach, from crafting compelling sales scripts and providing rigorous training to developing custom CRM solutions and managing entire sales teams. The company's ethos is deeply rooted in the belief that every sale should be a positive and helpful interaction, a principle they call 'permission-based selling'. This approach focuses on genuinely understanding customer needs and guiding them to solutions that will enhance their well-being. This commitment to ethical practices and tangible results has allowed Tribe Wellness to partner with leading brands, helping them not only to increase sales but also to foster lasting customer loyalty and build a community of brand advocates.

Employee benefits

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Work From Home

You will work from your own home and just log in to our systems.

Profit sharing

Our Protocol Review Specialists earn 20% commission on the gross margin of their net sales revenue, paid in USD.

Learning and development budget

Our patented sales training methodology has been offered as college credit at Texas State University's Sales Masters Program.

Flexible working hours

Offers various work schedules including Monday-Friday 8am-5pm, Monday-Friday 12pm-9pm, Tuesday-Saturday 8am-5pm, and Sunday-Thursday 12pm-9pm.

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Tribe Wellness Sales, Inc.

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