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Tribe Wellness Sales, Inc.TI

Process Assessment Rep - Fully Remote

Tribe Wellness Sales, Inc. is a fully remote company specializing in building and managing outbound phone sales teams for direct-to-consumer health and wellness brands.

Tribe Wellness Sales, Inc.

Employee count: 51-200

Salary: 12k-12k USD

United States only

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Hey, Detail-Driven Process Guardian —Ready to Help Us Lock In Our Standards?

My name is Christopher Wilbourn, founder and CEO of Tribe Wellness Sales, Inc. in Austin, TX. For over 12 years, I’ve been obsessed with two things: teaching sales like a superpower and helping people live healthier, fuller lives.

If you’re a hard-working, process-obsessed, detail-loving go-getter who gets fired up about making sure every single SOP is followed exactly as documented, stick with me—this is your story waiting to happen.

The Problem: You Want More Than a Job—You Want to Build Ironclad Processes You’re the kind of person who reads SOPs and actually enjoys making sure they’re followed to the letter. You love diving into calls, checking every documented step, and catching any deviation before it becomes a problem. You’ve got the sharp eye for process fidelity and the heart of a guardian, but you haven’t yet found the place where your talent directly enforces excellence across an entire high-performing sales organization.

The Agitation: Any Process Deviation Hurts Everyone Every missed SOP step, every shortcut, every inconsistency in how we run our customer and client interactions means we fall short of complete process adherence, lower close rates, and risk missing the KPI Benchmarks we know we can hit. It’s frustrating when you know the documented processes are proven—if only every rep and ASR followed them perfectly every single time.

The Solution: Tribe’s Your Launchpad to Enforce Excellence

That’s where you come in. At Tribe Wellness Sales, we’re building a world-class Quality Department to guarantee 100% script and SOP adherence. I’m inviting you to step into the role of Process Assessment Rep—the critical position that will manually audit process adherence (Documented SOPs) for every sales rep and every ASR, then send the exact corrective training needed so everyone operates exactly as designed.

Here’s the Plan: Step Into High-Impact Process Audits You’ll own manual SOP/process adherence checks for all sales reps and all ASRs. You’ll identify every deviation and immediately send the correct training content so the entire team stays locked in.

Master the Art of Total Process Adherence You’ll become the guardian who helps our entire team achieve complete and total process adherence without variation. Daily, you’ll play a direct role in helping management in completely eliminating all process adherence failure from Tribe.

Earn While You Enforce This is a paid hourly role starting at $6/hr + with clear growth as we scale the Quality Department. The tighter our processes stay because of your audits, the more the whole company wins—including you.

Live Your Way Work from home, log into our lightning-fast CRM and review platform, and use our tech tools to crush it—all on your terms.

What’s Waiting for You Picture this: you’re the reason every single call follows our documented SOPs to perfection. You’re eliminating deviations before they ever impact a customer, protecting our standards, and helping hundreds of health & wellness customers get flawless experiences because our reps and ASRs are operating at 100% process adherence. You’re not just auditing customer interactions—you’re building the unbreakable backbone of a legendary sales organization, all from your own home office.

Who I’m Looking For (Yeah, You!) You’re the hero I’m after if: • You’re analytical, organized, and love deep-dive SOP auditing and review work • You have a natural eye for process fidelity and enjoy enforcing high standards • You’re passionate about health & wellness (you’ll be auditing real customer health protocol interactions) • You’re a self-starter who thrives with clear documented SOPs and zero tolerance for deviation • You’ve got the tech setup: a fast computer, stable internet (Octane Speed 20,000+), a backup plan for outages, and a headset • Sales, quality, or audit experience is a plus, but not required—we’ll train the right person from scratch

The Call to Action: Join Your Tribe If you’re nodding your head, feeling that spark, then this is it—your shot to become the force that locks in total process adherence across our entire sales team while we continue changing lives in health & wellness. Apply today and let’s get you inside the Quality Department.

A Quick Personal Note From Me Hey, thanks for sticking with me this far. I’m assuming since you’re still reading this, we are pretty aligned on what Tribe is doing in the world. For me, it’s personal. The Process Assessment Rep is one of the three foundational roles that will make our Quality Department World Class. You’ll be the one manually checking process adherence (Documented SOPs) for every sales rep and every ASR, sending the exact training that keeps us locked in, and helping us achieve complete and total process adherence while we eliminate all compliance risk.

This role is the backbone of standardization and the key to scaling with zero shortcuts. If this lights you up, I can’t wait to meet you. Let’s do this—together.

Onward,

Christopher Chad Wilbourn

CEO and Head of Sales

Tribe Wellness Sales, Inc.

Austin, TX

#li-remote

About the job

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Job type

Full Time

Experience level

Salary

Salary: 12k-12k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Tribe Wellness Sales, Inc.

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The story of Tribe Wellness Sales, Inc. is a narrative of passion meeting purpose, a journey that began with its founder and CEO, Christopher Wilbourn. For over a decade, Christopher has been driven by a dual obsession: mastering the art of sales and championing a healthier way of life for others. This unique combination of expertise and personal conviction became the bedrock upon which Tribe Wellness was built. Before its official inception in 2018, Christopher spent years honing a sales methodology so effective and ethical that it was even recognized as a college-credit course at Texas State University's Sales Masters Program. He envisioned a company that could serve as more than just a service provider; he wanted to build a 'tribe' for high-growth health and wellness brands, a dedicated partner that could amplify their message and scale their revenue.

Headquartered in Austin, Texas, but operating on a fully remote model, Tribe Wellness Sales has carved a niche for itself by specializing in done-for-you phone sales services. The company's mission is to empower the most impactful brands in the health and wellness industry by building and managing their sales engines. This involves a comprehensive approach, from crafting compelling sales scripts and providing rigorous training to developing custom CRM solutions and managing entire sales teams. The company's ethos is deeply rooted in the belief that every sale should be a positive and helpful interaction, a principle they call 'permission-based selling'. This approach focuses on genuinely understanding customer needs and guiding them to solutions that will enhance their well-being. This commitment to ethical practices and tangible results has allowed Tribe Wellness to partner with leading brands, helping them not only to increase sales but also to foster lasting customer loyalty and build a community of brand advocates.

Employee benefits

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Work From Home

You will work from your own home and just log in to our systems.

Profit sharing

Our Protocol Review Specialists earn 20% commission on the gross margin of their net sales revenue, paid in USD.

Learning and development budget

Our patented sales training methodology has been offered as college credit at Texas State University's Sales Masters Program.

Flexible working hours

Offers various work schedules including Monday-Friday 8am-5pm, Monday-Friday 12pm-9pm, Tuesday-Saturday 8am-5pm, and Sunday-Thursday 12pm-9pm.

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Tribe Wellness Sales, Inc.

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