Analyst

Who we are

Transcarent is the One Place for Health and Care. We cut through complexity, making it easy for people to access high-quality, affordable health and care. We create a personalized experience tailored for each Member, including an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions. Transcarenteliminates the guesswork and empowers Members to make better decisions about their health and care.

Transcarent is aligned with those who pay for healthcare and takes accountability for results – offering at-risk pricing models and transparent impact reporting to ensure incentives support a measurably better experience, better health, and lower costs.

At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all.In May 2024, we closed our Series D with $126 million, propelling our total funding to $450 million and fueling accelerated AI capabilities and strategic growth opportunities.

We are looking for teammates to join us in building our company, culture, and Member experience who:

• Put people first, and make decisions with the Member’s best interests in mind
• Are active learners, constantly looking to improve and grow
• Are driven by our mission to measurably improve health and care each day
• Bring the energy needed to transform health and care, and move and adapt rapidly
• Are laser focused on delivering results for Members, and proactively problem solving to get there

About this role

The Analyst will work closely with others on the Performance Analytics analysts team with a primary focus on data visualization and Tableau reporting. You will be at the center of a wide range of stakeholder analytics, reporting, and storytelling through dashboard creation and ad hoc solutions. You will contribute to developing internal and external reporting that can directly impact members getting the highest quality care while maximizing savings.

A successful candidate will be a collaborative partner; we are looking for an individual with extensive Tableau as well as SQL programming experience who is knowledge of scalable reporting solutions. This individual should have an established technical foundation through process with a commitment to quality assurance of all dashboard creations by serving as a self-reviewer before passing to a peer reviewer. The ideal candidate has experience developing dashboards from end to end, can troubleshoot issues independently and appreciates collaboration, both within the Performance Analytics team and cross-functionally. You will have a meaningful role with high visibility across the company and the opportunity to shape the future of the company’s analytical KPIs as well as reporting value to clients.

What you’ll do

• Master our varied types of data from healthcare claims data, digital engagement data, third-party point solution member utilization data, operational data, healthcare provider quality data, market benchmarking data, demographic data, and any other interesting data we can acquire!
• Continually learn about the company and product priorities by collaborating on cross-functional teams and with business stakeholders to embrace a culture of measurement and data-driven decision making; help stakeholders identify key questions and paths to data collection, measurement, and interpretation.
• Collect information on the needs and desired outcome of a project including reviewing and providing feedback on requirements/specifications, clarifying deadlines, and understanding the larger goal and business need for the project.
• Interpret business requests and deliver meaningful output.
• Support data fluency throughout the organization through standardized measurement techniques, compelling business insights, proactive knowledge sharing of the data with others by means authentic to you and develop and maintain clear documentation of your work and align tightly with team best practices.
• Work collaboratively with team members to review code and other analytic output while also integrating peer feedback into own work.
• Work closely with our business intelligence and reporting deliverables and teams. Design and implement analytics solutions and definitions that offer self-service capabilities and enable consistency & scalability with cross-functional teams.
• Present your business measurements and findings to key leaders and stakeholders.

What we’re looking for

• One or more degrees in economics, business, statistics, public health, or other data-oriented fields
• End-to-end dashboard development experience in Tableau
• Intermediate to advanced SQL skills
• 3+ years' work experience in developing analytic solutions in a business setting
• 2+ years' experience in complex project and stakeholder management for your own work
• Ability to autonomously explore and execute Tableau-based dashboard techniques with the guidance and support of your manager and peers
• Ability to know when & how to balance the tradeoff between perfect solutions and ‘good enough’ solutions
• Ability and willingness to learn/develop new data source identification/acquisition, data collection and ETL techniques and data analysis tools as needed
• Intrinsic interest in continuous learning and knowledge share with peers
• Ability to deliver business intelligence to clients by applying and demonstrating expertise in the areas of advanced analytics, data extrapolation
• Comfort presenting your findings and willingness to share your time and skills to better those around you
• Ability to autonomously design scalable reporting solutions with input from the management and stakeholders

Nice to have

• Experience with Snowflake and data warehouses
• Experience with reporting on digital event data and/or clinical outcomes
• Business Intelligence or Product Analytics experience in healthcare or tech field

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 12 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits

Location

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.