Token MetricsTM

Crypto/Web3 Technical Writer

We are a cryptocurrency investment research firm that uses AI and Machine learning along with our set of data scientists, quant traders, and crypto native research analysts to provide timely insights on more than 6,000 crypto and NFT projects.

Token Metrics

Employee count: 11-50

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Token Metrics is seeking a Crypto/Web3 Technical writer to produce high-quality documentation that contributes to the overall success of our products. You will join a talented product team who work collaboratively with developers, quality engineers, data engineers, and cyber security experts to make our products easier to use. Technical writer intern will be responsible for developing long-term product documentation, writing and distributing technical documents, and preparing user manuals, API documentation, technical analysis documents, and reference guides.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help, and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Work and consult with stakeholders to document technical issues specifications and build use cases for each product/tool/API.
  • Collaborate with the product and development team on SOPs, platform descriptions, and the creation of user interface text.
  • Manage multiple projects by prioritization and hard cut-off dates.
  • Create and maintain the information architecture

Requirements

  • Ability to understand, process, and document numerous software applications, hardware functionality, and software/hardware integration independent of each other.
  • Proven working experience in technical writing of software documentation
  • Ability to deliver high-quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office, Google Suite
  • Basic familiarity with the SDLC and software development
  • Bachelor's or Master’s degree in Computer Engineering or a related field preferred.
  • Certification in Technical content development or content writing would be an added advantage

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About the job

Apply before

Aug 09, 2024

Posted on

Jun 10, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About Token Metrics

Learn more about Token Metrics and their company culture.

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We are a cryptocurrency investment research firm that uses AI and Machine learning along with our set of data scientists, quant traders, and crypto native research analysts to provide timely insights on more than 6,000 crypto and NFT projects.

Founded in 2018 by Ian Balina, Token Metrics is headquartered in Austin, Texas, we are happy to serve more than 5,000 customers from more than 50 countries.

Our mission is to create the single best crypto analytics platform available anywhere, while also ensuring our products are accessible to everyone – even those on a tight budget.

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Token Metrics

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