Channel Solutions Engineer

Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources.

Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we’re expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars and Reddit.

We’re excited about what we’re doing and what’s to come, and we’re looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences, while creating a company culture that nurtures individual curiosity, growth, and integrity.

This is a remote position that must be based on the West Coast - ideally in the greater San Francisco, CA area - as s/he will be expected to attend in person meetings & networking events in this region.Tines is looking to hire a Channel Solutions Engineer to enable technical sellers at VAR and technology partners by building strong technical relationships and delivering enablement. In this role, you will accelerate adoption and mindshare for Tines with technical sellers (customer engineers, sales engineers, solutions architects, etc) by creating and delivering content and enablement as well as creating compelling use cases with Tines and the partners’ products and solutions. You will use your product and technical knowledge to show how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work.

The Channel Solutions Engineer is a strategic pre-sales role that reports into the Solutions Engineering team, and supports the Partnerships team. This engineer will have a wide array of responsibilities focused on supporting our partner community. We strongly value our partners and work cross-functionally across the company to advocate for them. This role requires understanding of how partners do business, who they work with and how they measure success. The ideal candidate will be someone who understands both partner and end customer business pains and can show how a partner can leverage Tines to add value and solve problems.

What you will be doing:

• Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to challenges that our customers and our partners’ customers face.
• Create and deliver technical enablement content clearly communicating the value and differentiation of Tines solutions in context of our partners’ business.
• Teach our partners to pitch, demo and manage POCs using Tines in their solutions.
• Support enablement of Tines’ priority channel and technical alliance partners, developing technical champions with confidence to lead with Tines for automation solutions.
• Execute enablement strategies designed by our Partnerships team for an audience of technical sales teams at our Technology and Channel partners.
• “Sell with” partners by presenting at customer-facing events (webinars, conferences, etc).
• Create new use case scenarios with partners’ incorporating their existing products or solutions.
• Collaborate with our Partnerships and Sales teams to develop winning partner strategies.
• Be a key source of market feedback into the larger Tines organization.

What you bring with you:

• 5+ years of experience in a partner technical enablement, pre-sales / sales engineering or customer facing technical position.
• Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies.
• Familiarity with partner organizational structures, business models, solutions and services they bring to their end customers.
• Experience with security orchestration or other automation platforms.
• Experience delivering compelling product demos to customers / partners.
• Familiarity interacting with both business and technical audiences.
• Experience collaborating internally and externally between Partner, Product, Engineering, Support and Sales organizations.
• Project management skills and ability to deliver technical enablement solutions.
• World class communicator, collaborator and multitasker.
• A love for learning, open to giving and receiving feedback and passionate about making clients successful.
• Experience in the security and/or DevSecOps space preferred but not required.

Target Annual Earnings (salary + commission): $135,000 - $190,000

At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.