Benefits Specialist

About Tides

Tides is a nonprofit and philanthropic organization committed to advancing social justice. We work across the social sector to shift power to communities of color and other groups historically denied power.

Centering equity and justice in everything we do, we collaborate in deep partnership with movement leaders, nonprofits, donors, foundations, and corporations to amplify the impact of their work by providing services like fiscal sponsorship, donor advised funds, grant making, and a variety of innovative solutions. Learn more at tides.org.

The Role

The Benefits Specialist will provide administrative and project support for employee benefits for close to 1000 employees across the Tides Network, Tides Center, and Tides Advocacy entities. The Benefits Specialist will also support benefits related data entry, reporting, client support, and vendor coordination. Based in San Francisco, the Benefits Specialist is an exempt position and will work as an integral part of the HR department supporting internal teams and fiscally sponsored clients. The ideal candidate for this position will uplift and embody Tides core values -Respect, Accountability, Creativity, Equity and Empowerment -in all areas of work and engagement with team members and partners.

What you will Do

• Respond to benefits questions and requests for information.
• Review and approve all benefits enrollments and transactions in ADP, ensuring accuracy of data, adequate documentation, and that enrollments meet all eligibility requirements.
• Stay abreast of Tides benefits program offerings and plan requirements. Maintain a deep understanding of how they work and ability to explain them clearly to others.
• Ensure high level of benefits data integrity. Review benefits data to ensure employees are aligned with the appropriate plans and conduct on-going data monitoring and troubleshooting for accuracy and consistency.
• Support the Benefits Manager in communicating and coordinating relationships with benefits brokers and partners.
• Plan and coordinate the annual Open Enrollment process to facilitate timely benefits plan renewals and changes.
• Produce annual compensation statements.
• Administer Leave Tracking and Workers Compensation programs and processes.
• Promote and coordinate annual wellness events such as the health fair and flu shot clinic.
• Support Benefits Manager with administration and reporting for 401K plans and audits.
• Partner with the Finance Department to facilitate timely vendor payments, financial information sharing, and department purchases.
• Assist with troubleshooting/researching to resolve various benefits or claim issues as they arise.
• Support the Benefits Manager with department projects as needed.

What you will Bring

• Demonstrated professionalism with a strong customer service orientation. Able to handle employee requests with patience, diplomacy, and a problem-solving approach.
• A track record of providing excellent benefits administration support to internal teams and clients.
• Comfortable establishing and maintaining boundaries and compliance related to benefits policies and procedures.
• Highly organized and detail oriented with the ability to manage different processes efficiently and with high degrees of accuracy and completeness.
• Flexible, with the ability to shift gears and roll with changes as needs evolve.
• Ability to work well both independently and collaboratively in a fast-paced, high-volume environment. Comfortable seeking answers when help is needed.
• Highly proactive and responsive with strong organizational skills a track record of follow-through. Accountable for delivering high-quality, timely, and effective results.
• Effectively communicates with co-workers and other team members. Able to speak clearly and persuasively regarding sometimes challenging benefits matters.
• Ability to review systems and procedures and to make suggestions to improve department process or increase efficiencies.
• Ability to handle confidential and highly sensitive information with good judgement, tact and discretion.

Education & Experience

• Undergraduate Degree in Human Resources or equivalent years of related work experience can be substituted for a college degree.
• 2-4 years of HR or benefits administration experience in high touch environments. Experience with workers compensation and leave administration programs highly desirable. Some understanding of
  payroll and accounting a plus.
• 2-4 years HRIS experience. Knowledge of ADP Workforce Now highly
  desired.
• Advanced Excel user with solid experience using formulas, report
  writing and VLOOKUP’s.
• Salesforce experience is a plus.

Compensation

Tides is committed to providing a competitive compensation package. We value pay equity and account for factors such as your location within the U.S., your skills and your relevant experience, and we will not ask for your salary history. Your starting salary will fall into one of three ranges, depending on your location:

• National market: $62,700 - $94,100 (Most U.S. states)
• Moderate market: $68,400 - $102,600 (Chicago, Los Angeles, Washington D.C. metro areas)
• High market: $85,000 - $113,800 (New York City & San Francisco metro areas)

Please note the above geographic areas are examples and not a complete list. Our talent acquisition team will review your application and confirm your placement within this structure at the beginning of the interview process.

Application Instructions

Please submit your resume and a thoughtful cover letter. Your cover letter should express why you’re a great candidate for this role, and your motivation for joining our team at Tides.

Application Deadline: April 12th, 2024 at 5pm Pacific Standard Time

Life at Tides

Working at Tides connects you with world-class teammates, enduring relationships, and an inspired sense of purpose - while our employee benefits support our team’s talent and well-being. Our hybrid work model supports staff who are based all across the United States, in addition to maintaining our offices in New York & San Francisco.

Equal Employment Opportunity

We look forward to reviewing applications from all qualified jobseekers. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals, as well as members of the LGBTQIA+ communities. No applicant will be discriminated against because of their race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider qualified applicants with arrest and conviction records.

Applicants with Disabilities

Reasonable accommodations will be made so that all who are interested may participate in our interview process. If you are in need of an accommodation, please advise in writing at the time you apply.