Program Management Senior Advisor- Payment Integrity - Remote

The role is within AAPS (Affordability & Accuracy Pre/Post Pay Solutions), an organization focused on ensuring accurate claim payment and reducing medical cost expenditures at Cigna.

The Program Management Senior Advisor is a highly adaptable and experienced project manager who thrives in fast‑paced, dynamic environments. This role is designed for an individual who can flex across projects and business initiatives in response to evolving organizational and business unit needs.

The position is responsible for the successful delivery of assigned projects and for supporting the achievement of departmental operational and financial goals. The advisor plays a critical role in driving functional and technical delivery, ensuring priorities are aligned and measurable business value is realized.

This role leads projects from initiation through completion, ensuring delivery within defined scope, budget, and timelines, while adhering to established quality, governance, and compliance standards. Through strong partnership, execution discipline, and strategic focus, the Program Management Senior Advisor contributes directly to AAPS’s mission of improving affordability and accuracy across the enterprise.

Key Responsibilities

• Project Delivery & Execution
  • Lead end-to-end project execution, ensuring alignment with approved scope, schedule, budget, and quality expectations.
  • Oversee final deployment and delivery of project outcomes to customers.
  • Support initial post‑deployment maintenance phases to ensure solution stability and functionality.

• Risk & Issue Management
  • Identify potential project risks and issues proactively.
  • Develop and implement mitigation and prevention strategies.
  • Resolve issues as they arise to keep projects on track.

• Progress Tracking & Reporting
  • Monitor project progress against milestones and deliverables.
  • Track project budgets and financial performance.
  • Provide regular, clear status updates and reports to stakeholders and leadership.

• Governance & Planning
  • Establish and maintain project governance frameworks.
  • Develop and manage cutover strategies to support smooth transitions and go‑live activities.
  • Create and maintain RACI charts to clearly define roles, responsibilities, and accountability across project teams.
  • Obtain and manage required clarity codes or project identifiers as part of organizational governance processes.

Qualifications

• Bachelor’s degree required; Associate degree may be considered with equivalent experience.
• Deep understanding of the AAPS organization and associated programs used to deliver value to customers and stakeholders, or experience within a similar operational environment.
• 10+ years of Project Management experience, ideally in a large operations environment
• 10+ years of experience working on technical projects, including working knowledge of IT organizations and resource estimation processes.
• Proven ability to develop strong working relationships and establish credibility with business users and stakeholders.
• Demonstrated ability to drive team results and deliver projects on time, within budget, and with high quality.
• Experience with prioritization, developing project timelines, and building business cases.
• Ability to quickly learn business processes, identify key stakeholders, and anticipate potential obstacles.
• Working knowledge and experience working in an Agile environment preferred
• Strong negotiation and conflict management skills.
• Excellent interpersonal and customer service skills.
• Excellent written, verbal, and presentation communication skills, with the ability to communicate effectively at all organizational levels.
• Exceptional organizational and facilitation skills.
• Proficient in Microsoft applications (e.g., Word, Excel, PowerPoint, Outlook).

Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule (three days per week): Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.