United States onlyPOSITION SUMMARY
This position will partner with operations leadership and teams in the visioning and design of analytic solutions to drive differentiated service, operational efficiency, and a positive client experience. The analyst will work to realize these solutions through data acquisition across a wide portfolio of source systems, data preparation, and data visualization, providing information that is both relevant and actionable. In addition, the position will support
existing reports and tools and answer ad hoc inquiries as needed.
ESSENTIAL FUNCTIONS
- Locate, extract, manipulate, and organize data from operational source systems in support of analytic tool development (SQL, Microsoft SSIS, Alteryx).
- Partner with varying levels of operations leadership to understand challenges, goals, and pain points, designing analytic solutions to address them
- Develop data visualizations through Tableau that present information to PBM Services Operational teams and leadership that is both relevant and actionable
- Enhance/troubleshoot existing reports, tools, and data feeds to support evolving business needs.
- Present results and/or recommendations to key business stakeholders up to and including Senior Staff
- Work collaboratively with colleagues to maximize value delivered through team activity.
- Work with cross functional teams to develop sustained analytical solutions
QUALIFICATIONS
- High School Diploma required
- 2+ years’ relevant experience required
- Bachelor’s Degree preferred
- Analytical and strategic thinking skills preferred
- SQL and Tableau Experience required
- Experience with the following preferred: Data Modeling, Microsoft SSIS, Data Bricks preferred
- Proficiency with MS Excel, PowerPoint, Word preferred
- Strong organizational and customer service skills preferred
- Strong communication/presentation/meeting facilitation skills preferred
- Solution design and Troubleshooting skills preferred
- Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines preferred
- Ability to handle/balance multiple projects or tasks at a time preferred
- Knowledge of PBM Industry and contact center operations preferred but not required
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 79,000 - 131,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
