United Kingdom onlyPurpose of the Role
We have an exciting opportunity to join our team, reporting to the Head of Operational Change and working remotely you will be responsible for leading and delivering strategic projects.
You will need to understand the project requirements and identify solutions to consistently adopt change delivery and manage oversight of small change.
What you will do
This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:
- Manage the Change team and govern controls to ensure timely execution of change and delivery within appropriate frameworks.
- Manage change from inception to delivery including release, BAU, handover, simplification and efficiency.
- Drive change to support customer facing staff by sharing best practice and automating process to drive trading.
- Oversee business change case reviews and approval process to support prioritisation and seek optimal solutions.
- Support change and operational consistency to mitigate poor customer outcomes and deliver within budget.
- Design and deliver launch pack and trading notes to support implementation of change initiatives prior to launch.
- Lead on data retention and removal to deliver GDPR requirements and mitigate data risk.
- Collate and review book moves, working with the business to identify and agree the best solution to deliver the required outcome.
- Drive root cause analysis to understand the impact of change, take appropriate remedial action and report on change by providing meaningful MI to track and monitor change implementation.
Who we are looking for
- Insurance experience as you will need to understand terminology to manage projects and deliver change.
- Confident and assertive communicator, capable of sharing written and verbal information effectively and able to quantify and present ideas succinctly.
- Adaptable, with experience of developing and fostering strong working relationships with colleagues across multiple disciplines.
- Track record of improving delivering small change and project management experience preferred, with strong administrative and organisational skills.
- An appreciation and working knowledge of regulatory / legislative framework within the Insurance Industry.
- Experience of working on Acturis or Open GI PAS system preferred but is not essential.
- Excellent stakeholder management skills with a track record of managing and delivering change across a complex organisation.
- An ability to prioritise, use initiative & to manage stakeholder expectations.
In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
- Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
- One day paid volunteering to give back to our communities
- Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.
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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
