Senior L3 Solutions Engineer

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform.

Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used' Teramind to mitigate insider threats and protect their sensitive company data with the most robust, enterprise-grade software on the market.

As a global team, Teramind embraces an inclusive and flexible work environment and team culture. We win together, learn from each other and respect each other while delivering best-in-class security solutions.

About the role

As a Senior L3 Solutions Engineer at Teramind, you'll showcase top-tier technical expertise in sales presentations, product demos, and technical evaluations. You'll drive opportunities with clients and partners, and influence product features based on market feedback. If you're a tech-savvy pro who loves tackling complex systems, this role's for you! Work hours sync with US business hours.

Your day-to-day

• Develop an understanding of Teramind’s product technology by troubleshooting, reproducing, determining the root cause for customer-reported challenges, and building tools for faster diagnosis to identify and resolve future challenges
• Partner with the Teramind Sales Team to provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations
• Design, manage, and deliver high-quality technical proof of values (POVs) for prospective customers, working cross-functionally with Sales, Engineering, and Support
• Proactively engage and communicate with customers and Teramind internal teams regarding product feedback, roadmap requests, and the competitive landscape
• Maintain accurate notes/feedback/updates in CRM regarding customer input, status updates, next steps, etc.
• Become an expert in Teramind’s products

Requirements

• Minimum of 3+ years in a Solution&Sales Engineering role in B2B software: cybersecurity and/or workforce management
• Proficiency in Linux Server and Windows environments
• Strong knowledge of cloud platforms including AWS and Azure
• Strong troubleshooting skills, and proactive approach to problem-solving
• Familiarity with Virtualization technologies
• Familiarity with Docker and PostgreSQL
• This role will require the unique ability to understand and articulate not only the technical advantages of Teramind but also the value proposition
• Focus on execution, displaying superior attention to detail, organization, time management, and prioritization skills.
• Excellent written and oral communication skills in English
  

Nice to have

• Experience selling insider risk-type platforms

Benefits

This is a remote job. Work from anywhere! We're a global, distributed team looking for the finest talent. We've been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.

At Teramind, we're a collaborative, forward-thinking team where new ideas come to life, experience is valued and talent is incubated.

• Competitive salary with a focus on a global market
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Ongoing training and development opportunities

About our recruitment process

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 4 interviews.

All roles require reference and background checks
Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.