Marketing Assistant

Ten Lifestyle Group is looking for an enthusiastic, organised, detail-orientated Marketing Assistant to support the Global B2B Marketing team. This role forms part of Ten’s B2B Marketing function with a cross-functional focus. The ability to work independently and take a proactive approach to work, are key factors for this role. Preference will be given to candidates with a strong content marketing background. Prior experience working in a banking or financial services role is preferable.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

Ten is a leading global lifestyle management business with presence in over 22 offices globally and more than 1300+ employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video here.

Key Responsibilities

• Creating and updating a content marketing and social media calendar with relevant B2B content.
• Lead generation: building contact lists using online marketing tools, to ensure that there us an up-to-date and comprehensive list of contacts with whom we can communicate across the EMEA, APAC AND US markets (Main recipients of quarterly B2B newsletters).
• Prospecting: building relationships with key contacts who have engaged with Ten.
• Copywriting is a key part of the role as the successful candidate will be required to conceptualise, draft and publish all content across key social media channels – LinkedIn, Facebook, Twitter, Instagram, YouTube and other relevant channels.
• Ability to analyse data and identify common trends in order to repeat what works and to develop new tactics for posts that underperform.
• Weekly monitoring of the company’s Facebook and LinkedIn pages.
• Crafting marketing copy (blogs, social posts etc) to augment the company’s presence in the market.
• Ongoing market research and learning to identify topical content and market trends with a B2B focus.
• Undertaking daily administrative tasks to ensure the functionality and coordination of the Marketing department’s activities.
• Developing strategic marketing initiatives and activities that can be rolled out across social media channels and the company website.
• Ability to conceptualise and draft content for targeted B2B newsletters to keep potential business partners aware and engaged on Ten’s corporate activities, awards and updates.
• Supporting the Marketing team and other departments with the coordination of various projects, including case studies, content marketing, blog writing, analytics and reporting.
• Conducting regular market research and analysing data (social media, web analytics, rankings etc.) to document key learnings.
• Building and maintaining a comprehensive B2B approach and knowledge sharing within the marketing team.
• Updating spreadsheets, databases and inventories across key online marketing tools (HubSpot, GetProspect, ZeroBounce).
• Building, mining and cleaning various databases.
• Compiling campaign reports to identify key trends, successes and areas of improvement.
• Preparing and delivering post-campaign presentations.
• Building and growing strategic marketing partner relationships within South African market to support propositions offering for local clients – Absa and Diners Club South Africa.
• Identifying new channels, creative and other ‘best practice’ ideas for experimentation, optimization and acquisition growth.

Requirements

Skills & Qualifications

• Bachelor’s degree in marketing/communication or Relevant Marketing tertiary education is preferable.
• Two years of proven experience as a marketing assistant.
• Prior knowledge of B2B marketing channels and strategies is advantageous.
• Self-starter and able to work independently.
• Proactive approach with a passion for luxury brands and service excellence.
• Good understanding of office management and marketing principles.
• Demonstrable ability to multi-task and adhere to deadlines.
• A solid understanding of performance media (Facebook & Google), email communication strategies, overall digital insights & analytics (Google Analytics) and CRM/Automation tools such as HubSpot.
• Good communication and people skills.
• Computer literacy (MS Excel, Power point, and Word).
• Comfortable working with numbers, key metrics and spreadsheets.
• Working knowledge of WordPress (or equivalent content publishing applications).
• Some exposure to search engine optimisation (SEO) best practices and techniques is preferable, but not mandatory.
• Additional certifications in the following disciplines would be advantageous: Google AdWords; Facebook Blueprint; LinkedIn Sales Navigator, HubSpot, Social media analytics.

• Due to hybrid working, please note only applicants based in Cape Town will be considered.

Benefits

Rewards designed around you:

• A competitive salary package (depending on experience) plus a performance-based bonus structure
• Flexible work arrangements including Hybrid with up to 60% Home Office. Fully Remote work possibilities outside of commutable distance to the office in Cape Town (*Remote within the borders of South Africa).
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.
• Safe & secure offices located in Cape Town Foreshore, with complimentary off-street parking.

Commitment to Diversity

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

Thank you for considering a career with us. Don't miss the opportunity to join our team! The application deadline for this position is 31 May 2024. Submit your application before then to be considered for this exciting opportunity. We look forward to reviewing your application!