Senior Cloud Database & Datastore Site Reliability Engineer

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WHO WE ARE

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.

Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.

With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:

• A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms

• 2025 TrustRadius Award Winner: Buyer’s Choice

• 2024 Invoca Partner Collaboration Award

• 2024 G2 Leader in Tag Management & Enterprise Data Governance

• Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)

• Named on Destination CRM’s 2024 Top 100 Technologies List for Sales

• Named on the 2024 Best and Brightest in the Nation list

• BuiltIn’s 2024 Best Place to Work

WHAT WE ARE LOOKING FOR

We are seeking a driven and experienced Senior Cloud Database & Datastore Site Reliability Engineer (SRE) to join our team and play a crucial role in ensuring the reliability, scalability, and performance of our critical cloud databases and datastores. This is a remote position, working alongside our cloud and site reliability engineers across NA, EMEA, and APJ. You will be responsible for designing, implementing, and maintaining highly available and secure database infrastructure on AWS using tools like Terraform and Cloudformation. You will also be involved in developing automation solutions to streamline infrastructure provisioning and configuration management, ensuring efficient and reliable operations.

Technology Stack:

• IAC: Terraform, ArgoCD, Jenkins,

• AWS Services: EC2, S3, EKS, EMR (and glue), Lambdas, MSK/Kafka, Kinesis

• DBs/Datastores: Databricks, Snowflake, Dynamo, Redshift, Postgres, Mongo, Redis, MySQL, Athena

• Languages: Python, Java, JS

• AI Tools: Glean, Github Copilot, Amazon Q Developer, etc

YOUR DAY TO DAY

• Participate in rotating 2nd level on-call approximately 20% of working time.

• Participate in initiatives & projects to continually improve the infrastructure approximately 80% of the time.

• Improve on alerting signal to noise by focusing on services and business metrics over individual hosts.

• Proactively research potential problems before they arise.

• Work closely with managers and team on opportunities for monitoring, alerting and trending improvements as well as runbook and troubleshooting documentation.

• Manage incidents and implement changes following Tealium’s Agile/ITIL processes.

• Design, deploy, and manage highly available and scalable cloud-based databases and datastores (RDS - Postgres, MySQL, Redshift, Kafka, DynamoDB, etc.) on AWS.

• Design, deploy, and manage highly available Databricks and Snowflake clusters.

• Utilize Infrastructure as Code (IaC) tools like Terraform and Cloudformation to automate infrastructure provisioning and configuration management.

• Implement continuous integration and continuous delivery (CI/CD) Jenkins pipelines for infrastructure changes.

• Develop and maintain monitoring and alerting solutions to proactively identify and resolve database-related issues.

• Collaborate with database administrators and application developers to optimize database performance and troubleshoot complex issues.

• Perform capacity planning and scaling activities to ensure databases meet performance requirements.

• Stay up-to-date on the latest cloud technologies and best practices for database management and SRE.

• Contribute to the development and implementation of disaster recovery and business continuity plans for databases.

• Participate in on-call rotations and actively contribute to incident resolution and post-mortem analysis.

WHAT YOU BRING TO TEALIUM

• Minimum of 5+ years of experience as a Site Reliability Engineer or Database Administrator with a strong focus on cloud technologies.

• Proven experience with AWS cloud services, including EC2, RDS, Redshift, Kafka, DynamoDB, S3, VPCs, and IAM.

• Proven experience with Databricks and Snowflake.

• Extensive knowledge of Infrastructure as Code (IaC) tools like Terraform and Cloudformation.

• Experience with CI/CD pipelines and automation tools like Jenkins, Ansible, or Azure DevOps.

• Solid understanding of database concepts, including schema design, indexing, query optimization, and performance tuning.

• Experience with monitoring and alerting tools like Prometheus, Grafana, and Datadog.

• Experience with scripting languages like Python, Bash, or Go.

• Preferred experience with kubernetes and containerization technologies.

• Preferred experience with data warehousing and analytics platforms.

• Preferred experience with data security & privacy best practices for cloud environments.

• Strong communication and collaboration skills with the ability to work effectively with cross-functional teams.

• Ability to take ownership of problems, drive solutions, and work independently in a fast-paced environment.

WHY YOU WANT TO WORK HERE

At Tealium, we don’t just offer the ordinary, we provide the extraordinary:

• Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
• Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs