United States onlyType of Vacancy: Salaried, full-timeStart date: June 2024Location: Remote/home office anywhere in the continental United StatesReport to: Senior Director, Facilitation ProgramSupervises: Dependent on project, Director Facilitation Development may be a Project Leader with project team supervision and leadership development responsibilitiesCompensation: The full salary range for this position is $106,000 - $160,335 annually. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates that possess additional qualifications (i.e., desired qualifications). Teaching Lab will generally cap salaries for new employees at 105% of the midpoint to allow for continued growth in the role over time.
Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We pursue equity as both a means and an end and enthusiastically welcome candidates of all backgrounds to apply for this role.
WHO WE ARETeaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning to achieve educational equity. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.
SUMMARY OF POSITIONThe Director of Facilitation Development at Teaching Lab is responsible for increasing the facilitation skills and competencies for 150+ facilitators and coaches hired by Teaching Lab to deliver professional learning services to school system leaders and teachers. The Director plays a crucial role in enhancing the quality of teaching and learning experiences for 10,000+ educators and 1 million students across all of Teaching Lab’s partner school systems. The core duties include formulating and executing facilitation skill enhancement strategies, designing and implementing content to enhance facilitation skills, and strategically using data to improve programmatic and operational aspects of the work. This role requires significant cross-functional collaboration with multiple departments within the organization and interactions with all of our facilitators and coaches.
At Teaching Lab, facilitation encompasses a spectrum of tasks, including delivering professional learning, coaching, and administering feedback. In collaboration with internal teams, the Director ensures facilitators are empowered with essential skills and resources for continuous improvement. Success in this role will be illustrated by fostering a culture of development, supporting the establishment of Teaching Lab as a premier facilitator development organization, and shifting the paradigm of professional learning in pursuit of educational equity.
DUTIES AND RESPONSIBILITIES
- Primary responsibilities for the Director, Facilitation Development include:
- Facilitation Competency Program Management
- Contribute toward Teaching Lab’s goals, particularly increasing teacher and student learning, scaling facilitation quality, and certifying facilitators into tiers.
- Observe facilitation, record ratings for competencies, and provide competency-aligned feedback to increase facilitation effectiveness.
- Spearhead the development and execution of a comprehensive professional learning plan for facilitators that is aligned with organizational needs, competency frameworks and certification tiers.
- Lead the design, curation, and implement a range of development activities and training content to bolster facilitation skills, leveraging technology and innovative practices.
- Plan and manage a diverse calendar of development opportunities, including workshops, coaching sessions, and professional learning communities, tailored to facilitators' varying levels of experience.
- Model exemplary practices in professional learning facilitation, and mentor new facilitators, ensuring continuous skill enhancement and adherence to best practices.
- Facilitator Systems and Structures
- Drive improvements in facilitation quality, development, and impact through meticulous data analysis, reporting, and integration of technological solutions.
- Cross-functionally collaborate to provide recommendations for facilitator succession planning
- Lead efforts in knowledge management, ensuring facilitators have easy access to up-to-date resources and learning tools.
- Support the facilitation certification program, focusing on assessment, branding, and strategic development.
- Collaboration with the People & Culture team to create development pathways are curated within LinkedIn Learning and proper access is provided to facilitators.
- Maintain all facilitation development resources, materials, and data in a centralized and accessible platform, like Canvas.
- Explore innovative and efficient ways of managing and disseminating knowledge to facilitators to enhance learning experiences.
- Collaboration and Continuous Improvement
- Foster a culture of collaboration, engaging with diverse teams across the organization to enhance the Facilitation Program and its alignment with Teaching Lab's strategic objectives.
- Continuously gather and integrate feedback from facilitators, coaches, and participants to inform program enhancements.
- Develop and maintain strong relationships with external partners and stakeholders, representing Teaching Lab at industry events and forums.
- Support other members of the Facilitation Program to plan and execute all aspects of the program, including but not limited to hiring, onboarding, and staffing, engagements, communications, and development opportunities.
- Regularly engage with Project Leads and Client Partnership Managers on the Program team to: share updates from the Facilitation Program; ensure coaches and facilitators receive support to be ready for client services Identify opportunities for collaboration between the Facilitation Program and the Program division ; leverage and triangulate data collected from other departments across the organization to inform decisions about facilitation development
- Utilize strong, detail-oriented, differentiated communication methods to ensure coherence and clarity across multiple teams.
- Develop and conduct targeted training programs for cross-functional teams to elevate facilitation skills and promote professional growth.
- Professional Development and Learning
- Remain current on industry trends, research, and best practices in professional learning and facilitation.
- Actively participate in and facilitate learning opportunities focused on project management, adult learning principles, and competency development, both for self-improvement and team enhancement.
- Research and subscribe to relevant databases or services with evidence-based content on facilitation improvement.
- Represent Teaching Lab at conferences, workshops, and onsite meetings, engaging with educators, policymakers, and other stakeholders to promote our mission and service.
- Key Competencies and Skills
- Exceptional leadership and project management capabilities.
- Proficiency in data analysis, with a keen eye for leveraging insights to drive decision-making.
- Strong interpersonal and collaboration skills, with the ability to engage effectively with diverse stakeholders.
- A commitment to racial equity, inclusivity, and continuous personal and professional growth.
- Perform other duties as assigned by the Senior Director, Facilitation Program, Chief Operating Officer and/or the Executive Team.
STRATEGIC OBJECTIVES AND KEY SUCCESS INDICATORS (KSIs)
- The Director, Facilitation Development is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process.
- Scale Front-line Delivery (facilitator/coach) Quality
- Facilitators and coaches of professional learning create strong professional communities; facilitation and coaching is consistently excellent.
- Be Responsive to Educators
- Teaching Lab professional learning responds to local needs, builds on assets, and supports educators to embrace an evidence-based and high-impact approach.
- Project Lead
- Operate efficiently and equitably: Develop and refine internal operational structures and systems to allow all team members and contractors to do their best work every day
- As applicable, within the role, model the radical commitments for our values.
ESSENTIAL QUALIFICATIONS
- Bachelor’s degree
- Knowledge of adult learning practices
- Five (5) or more years successful experience developing or directing professional development programs and activities
- Experience using, implementing, managing a learning management system (LMS)
- Experience linking development activities and training to company goals to improve performance outcomes
- Knowledge of evidence-based instructional design for virtual and in-person learning
- Three (3) or more years combined experience leading or high-impact professional learning for educators or instructional coaching (in any subject area)
- Experience in project management and the ability to manage multiple projects simultaneously, ensuring timely program milestones and objectives delivery
- Excellent verbal and written communication skills
- Strong professional judgment and confidentiality of sensitive informationIndependent problem solving and critical thinking
- Innovation
- Proficient with Google Suite, Microsoft Office Suite, and at least one project management system (monday.com, Asana, etc.)
- Demonstrate strong professional judgment and confidentiality of sensitive information
DESIRED QUALIFICATIONS
- ATD (Association for Talent Development) active member
- Experience designing or implementation a professional certification program
- Experience developing and providing professional learning, coaching support, and services in and for consultative organizations
WORKING CONDITIONS AND REQUIREMENTS
- Ability to work a flexible schedule to support operational needs
- Ability to perform the essential project, duties and responsibilities with or without accommodation
- All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.).
- Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements.
TEACHING LAB’S VALUES AND COMPETENCIES
- Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming.
- Educators learn more than they would without us
- Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income
- Educators we serve say they love our approach, and they want to keep doing it to advance educational equity
- Collaboration & Responsive Service
- Resilient Solution-Finding
- Research & Learning With Humility
- Accountable Excellence
- Equity & Justice
Teaching Lab’s ultimate goals are:
All employees are expected to embrace Teaching Lab Values, which are necessary to develop Teaching Lab Competencies, which help us to achieve our Ultimate Goals.
REVIEW DATE
- This position was made live on April 12, 2024 and will remain open until filled. All applications received between April 12, 2024 and April 19, 2024 will be reviewed by the hiring team. Any applications received after April 19, 2024 will be reviewed as needed.
I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time.
I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status.
I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. EVerify and Right to Work posters.
I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process.
I understand that if I am offered and accept an offer of employment, I must disclose all outside work (non-Teaching Lab) positions as an employee, contractor, consultant, advisor, board member, officer, director, or equity owner with any organization deemed to be a competitor organization or a conflict organization to Teaching Lab. Unless obtained the written consent of the Chief Executive Officer of Teaching Lab, I understand that I will not engage in or undertake any such other outside (non-Teaching Lab) position. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will.
Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check.
I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab.
I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook.
In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information.
The submission of my application serves as acknowledgment and agreement to the above terms and conditions.
