Compliance Advisory Manager (6 months FTC)

Job Title: Compliance Advisory Manager (6 months FTC)
Working Pattern: Monday to Friday, 36.25 hours per week
Salary: up to £60,000 FTE and benefits
Location: Flexible, we support fully remote or hybrid working from any of our UK offices in London, Cardiff, Durham, or Blackpool

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Compliance Advisory Manager, ready to make an impact, we've got a space with your name on it!

We are Tandem - Where impact meets innovation

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

The Team

The role is within the 2LOD Compliance advisory team and will require the role holder to support the Director of Compliance in creating and maintaining an environment in which senior management and the business is able to comply with UK regulatory requirements.

The role holder will have demonstrable experience of providing compliance support across a range of disciplines in a financial services regulated environment, consultancy or at the regulator and be able to advise senior stakeholders on the regulations, specifically in relation to consumer credit, mortgages, and act as a champion of the compliance framework.

Key responsibilities & accountabilities:

• Providing advice on regulation to the business across a broad range of topics.
• Support the team as needed to provide compliance sign-off of financial promotions, customer communications, and training materials.
• Undertake regulatory horizon scanning and maintain regular touchpoints with relevant stakeholders across the business to ensure they are up to date with changes.
• Develop a strong presence across the bank and support as needed in operational meetings, helping to promote a strong compliant culture.
• Provide 2LOD input to the wider Risk team, including consulting on key initiatives and ensuring due governance practices are observed.
• Support the Director of Compliance and Senior Compliance Advisory Manager with the Senior Managers and Certification Regime including governance forums and supporting approved Senior Managers and accountable executives.
• Support product governance across the product lifecycle.
• Engage with the regulator as required by the Director of Compliance including co-ordinating responses to requests for information, submitting notifications and / or coordinating applications via Connect.
• Support as needed to undertake policy reviews and create, develop and roll out compliance training materials to help educate colleagues on regulatory risks.
• Identify, investigate and resolve compliance issues.

What we're looking for:

• Ability to hit the ground running and work well under pressure, at pace and prioritise work.
• Adaptable and able to take on a wide range of tasks depending on the needs of the team.
• Strong and broad knowledge of regulatory landscape and demonstrable experience of advising senior stakeholders on FCA regulatory matters in a lending environment, including FCA Handbook, Consumer Credit Act, Senior Managers & Certification Regime, and Consumer Duty.
• Strong focus on consumer outcomes and supporting the business in its embedment of Consumer Duty.
• Excellent attention to detail.
• Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business.
• Ability to appropriately challenge information and get to the heart of a matter.
• Experience working at a digital bank would be an advantage.

Rewards that reflect your value, what’s in it for you?

At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us. The benefits outlined below are based on a full-time position and will be prorated accordingly to reflect the terms of the fixed-term contract.

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. #INDSJ