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TailorCareTA

Controller

We empower patients to make the best treatment decisions for their unique joint, back, and muscle pain.

TailorCare

Employee count: 11-50

United States only

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About TailorCare

TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients' symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.

TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.

About the Role

We are seeking a highly experienced and strategic Controller to lead our accounting function, ensuring financial integrity and providing the precise data required for strategic decision-making. As a healthcare technology company operating in a value-based care environment, this role is critical in translating complex payer and provider contracts into accurate, auditable revenue recognition, cost allocation, and financial reporting.

Reporting to the Chief Financial Officer (CFO), the Controller will own the entire financial close process, manage technical accounting compliance (GAAP), oversee internal controls, and serve as the primary liaison for all external audit and tax matters. This is a hands-on leadership role requiring deep expertise in the unique accounting challenges presented by performance-based contracts common in value-based care.

Primary Responsibilities

  • Financial Close & Reporting: Own the entire monthly, quarterly, and annual financial close process, ensuring timely and accurate preparation of GAAP-compliant financial statements (P&L, Balance Sheet, Cash Flow).
  • Technical Accounting & Compliance (Value-Based Care): Serve as the in-house expert on technical accounting matters, particularly revenue recognition (ASC 606) for shared savings/risk contracts, and performance-based incentive payments typical in the value-based healthcare space.
  • Cost Accounting & Unit Economics: Oversee the development and maintenance of robust cost accounting methodologies, ensuring accurate calculation of Per Member Per Month (PMPM) costs, Contribution Margins, and other critical unit economics metrics used for market performance analysis.
  • Audit & Tax Management: Manage all aspects of the annual external financial audit, statutory audits, and tax compliance (including working with external tax partners). Ensure proper internal controls (SOX-like compliance) are designed, documented, and operating effectively.
  • System and Process Improvement: Drive continuous improvement in financial processes and systems, including optimizing the General Ledger (GL) structure
  • Balance Sheet Management: Own the integrity of the Balance Sheet, including managing cash flow, overseeing fixed assets (including software capitalization under ASC 350-40), and ensuring accurate accruals and reserves.
  • Team Leadership: Build a small and effective corporate accounting team, setting priorities, fostering professional development, and ensuring alignment with the company's financial goals.

Qualifications

Required:

  • Education: Bachelor’s degree in Accounting.
  • Certification:CPA (Certified Public Accountant) required (inactive okay).
  • Experience: 10+ years of progressive accounting experience, including at least 3 years in a Controller or Assistant Controller role, ideally within a high-growth company.
  • Healthcare Accounting Expertise:Deep, hands-on experience in accounting for value-based care (VBC) arrangements, including capitation, shared savings/risk models, and accounting for IBNR (Incurred But Not Reported) or similar liabilities/reserves related to delegated financial risk.
  • Technical Accounting: Expertise in applying and documenting complex technical accounting standards (US GAAP), including revenue recognition (ASC 606) for subscription or services-based business models.
  • System Fluency: Strong working knowledge of major ERP systems (e.g., Sage Intaact) and proficiency with advanced data analysis tools (Excel, data cubes/BI tools).
  • Audit Management: Proven experience managing annual external audits with Big Four or regional accounting firms.

Preferred:

  • Master’s degree in Accounting or Business Administration (MBA).
  • Experience in a healthcare technology (Health Tech) or payer/provider organization with high transactional volume.
  • Experience overseeing the capitalization of internally developed software (ASC 350-40).
  • Prior experience scaling a Finance function in a rapidly growing environment (e.g., Series B through IPO readiness).
  • Demonstrated experience designing, implementing, or optimizing internal controls and documentation (e.g., SOX preparation).

What's In It For You

  • Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
  • Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
  • Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
  • Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
  • Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
  • Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
  • Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

About the job

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Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About TailorCare

Learn more about TailorCare and their company culture.

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We empower patients to make the best treatment decisions for their unique joint, back, and muscle pain. With musculoskeletal (MSK) pain, knowing the right path forward isn’t always easy. Too many patients take wrong turns and hit dead ends on their care journey. That leads to unnecessary referrals and less-than-favorable health outcomes that fail patient and provider expectations.

In a country where half of the population is living with an MSK condition, it is clear that a more efficient approach is overdue.

TailorCare takes out the guesswork for patients, connecting them with the right provider and the right level of care. Our comprehensive care program is rooted in a clinical assessment that considers a patient’s symptoms, health history, preferences, and goals. Coupled with predictive data and up-to-the-minute evidence-based guidelines, we help patients choose—and navigate—the most effective treatment pathway for their specific needs—every step of the way.

The result? Improved treatment adherence, happier care journeys, better patient outcomes, and a more efficient system for all.

Our values

  • Put patients first: Our company exists to help patients navigate the healthcare system and feel better. We make every decision and measure every outcome based on how well it serves the patient.

  • Act with integrity: We’re committed to doing what’s right. We collaborate, keep our promises, and build trust through responsible actions and honest relationships.

  • Partner with purpose: Through our partnerships, we achieve better clinical outcomes, deliver significant value, and create long-term relationships to improve healthcare delivery.

  • Deliver results: Our team sets and achieves bold goals. We’re committed to acting quickly, providing forward-thinking solutions, and delivering measurable success to all our stakeholders.

  • Perform better together: We’re passionate about creating a positive and inclusive culture where everyone is genuinely seen, heard, and respected. We learn from and bring out the best in each other.

Employee benefits

Learn about the employee benefits and perks provided at TailorCare.

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Pet-friendly office

TailorCare loves to talk about pets and offers a pet-friendly environment for employees.

Generous vacation

TailorCare provides rich PTO and holiday plans to ensure employees have time to rest and recharge.

Paid parental leave

TailorCare offers paid parental leave to support healthy work-life integration for employees with families.

Flexible working hours

TailorCare offers work flexibility and a hybrid in-person environment to ensure work fits employees' lifestyles.

View TailorCare's employee benefits
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TailorCare

Company size

11-50 employees

Founded in

2022

Chief executive officer

Rachel Winokur

Employees live in

View company profile

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