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Sword HealthSH

Head of Marketing, Bloom

Each year, 2 billion people across the world are limited by physical pain.

Sword Health

Employee count: 501-1000

Salary: 403k-633k USD

PT and US only

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Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

Role

Bloom is redefining women's healthcare across every life stage — from fertility and pregnancy to postpartum, menopause, and chronic pelvic conditions — delivering personalized, clinically validated care that meets women where they are, when they need it most.

We are seeking a Head of Marketing to work with Bloom's General Manager and lead the go-to-market strategy and execution for the platform. This is a high-impact, hands-on role where you will own member acquisition, activation, and retention across all member channels.

This role is critical to Bloom's success. Your work will directly shape how women discover and connect with Bloom, how quickly we acquire and engage members, and how effectively we communicate value to the people who need it most. You will operate at the intersection of brand creativity and performance marketing rigor, balancing breakthrough creative work with disciplined measurement and optimization.

What you’ll be doing

    Member Acquisition & Growth

  • Design and execute multi-channel acquisition strategies across digital, email, direct mail, partnerships, and other channels.

  • Apply performance marketing rigor to all campaigns, setting clear targets, measuring incrementality, and optimizing based on CAC, LTV, and payback periods.

  • Build and manage email and direct mail programs that drive initial sign-ups and early engagement.

  • Develop creative testing roadmaps to continuously improve conversion rates across the funnel.

  • Balance brand building with performance-driven tactics to achieve both short-term and long-term growth goals.

  • Lifecycle Marketing & Retention

  • Own the end-to-end member journey from onboarding through long-term engagement and retention.

  • Build sophisticated lifecycle marketing programs including welcome sequences, nurture campaigns, re-engagement flows, and winback strategies.

  • Segment members based on life stage, behavior, risk, and engagement levels to deliver personalized, timely communications.

  • Partner with the product team to align marketing touchpoints with in-product experiences and clinical milestones across member journey.

  • Design and execute campaigns that drive sustained behavior change and meaningful clinical outcomes.

  • Measure and optimize key retention metrics including activation rates, engagement and LTV.

  • Creative Direction & Execution

  • Lead creative strategy and execution across all marketing touchpoints including web, email, direct mail, social, video, and member-facing collateral.

  • Write a compelling copy that resonates with women across diverse life stages and health journeys.

  • Work with designers and agencies to produce high-quality creative assets that reflect Bloom's voice — warm, credible, and empowering — while maintaining hands-on involvement in the work.

  • Develop and maintain Bloom's brand guidelines, voice and tone standards, and visual identity.

  • Stay current on women's health marketing trends, consumer insights, and creative best practices.

  • Team Leadership & Cross-Functional Partnership

  • Build and mentor a small, high-performing marketing team as Bloom scales, enabled to work at scale with AI tools.

  • Partner closely with product, clinical, operations, and executive leadership.

  • Translate business goals into growth strategies and communicate progress to stakeholders.

  • Manage external vendors, agencies, and contractors to extend team capabilities.

What you need to have

  • 8–10 years of marketing experience with at least 4 years in leadership roles, ideally in digital health, women's health, wellness, or consumer health products.

  • Proven track record building marketing functions from early stage through scale, including 0-to-1 product launches.

  • Deep expertise in product marketing with ability to craft differentiated positioning and messaging for consumer audiences.

  • Strong performance marketing background with demonstrated ability to drive measurable outcomes across acquisition, activation, and retention.

  • Hands-on experience with email marketing platforms and direct mail campaigns, including segmentation, automation, and optimization.

  • Expert-level copywriting skills with a portfolio demonstrating range across different formats, audiences, and channels.

  • Strong creative sensibility with the ability to direct and evaluate design work, even if not a designer yourself.

  • Metrics-driven mindset with fluency in marketing analytics, A/B testing, cohort analysis, and ROI measurement.

  • Scrappy, hands-on operator who is comfortable executing work directly rather than only delegating.

  • Excellent communication skills with ability to influence cross-functional partners and present to executive audiences.

  • What we would love to see

  • Experience marketing to women across health or wellness categories, particularly products requiring sustained behavior change over multiple months.

  • Background in direct-to-consumer growth marketing with strong command of digital acquisition channels.

  • Experience at high-growth startups where you've scaled marketing from early stage to significant revenue or user base.

  • Understanding of AI products and ability to translate technical capabilities into meaningful member value.

  • Strong analytical skills with ability to build financial models and marketing mix optimization.

  • Portfolio of creative work showcasing breakthrough campaigns that drove measurable business results.

  • Proficiency with leveraging AI tools to accelerate scale and impact. You should feel like your job isn't possible without AI.

*This range includes base, variable and equity

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 403k-633k USD

Experience

8 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours, and 1 other timezone

About Sword Health

Learn more about Sword Health and their company culture.

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Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain . Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented SWORD specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than two years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

Employee benefits

Learn about the employee benefits and perks provided at Sword Health.

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Retirement benefits

401(k) to help you invest in your future.

Equity benefits

Equity shares, so you are rewarded for your best work.

Healthcare benefits

Comprehensive health, dental and vision insurance for employees.

Paid parental leave

Paid family leave for all parents to support you and your family.

View Sword Health's employee benefits
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Sword Health

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