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SutherlandSU

Mortgage Loan Closer

Sutherland Global Services is an experience-led digital transformation company, providing business process and technology management services. They combine human-centered design with AI, analytics, and automation to help clients improve customer experiences and operational efficiency.

Sutherland

Employee count: 5000+

United States only

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We are now hiring a Mortgage Closers who have experience in Retail or Correspondent Front Line Mortgage Closing. The closer will be responsible for preparing all closing documents consistent with internal, client and investor policies. Prior experience with FNMA/FHLMC guidelines required. Portfolio/Private Investor experience a plus.

What you will be doing?

  • Reviewing the complete file and ensuring the various documents in the file are in sync with the all the others and the loan application on the system.
    - Understanding the investor closing requirements before documents are drawn.
    - Enter required escrow details in the platform
    - Complete closing document per investor/client closing requirements and queue for attorney review if necessary
    - Co-ordinate with the respective third parties and the prospective borrower to schedule the loan settlement.
    - Deliver loan documents via prescribed method
    - Post settlement, co-ordinate with all in order to ensure that the loan proceeds are transferred to the respective parties, including the fees payable to the client.
    - Provides effective communication and quality feedback to staff and clients.
    - Prepares and presents both written and verbal communication to clients and colleagues alike

What's in it for you?

- Competitive Compensation

- Full-time, permanent work-at-home job

- Competitive paid health benefits

  • Promote-from-within advancement opportunities

- Employee recognition programs.

Minimum Qualifications Required:

  • High School Diploma or GED

- 5+ years Mortgage Closing experience

Also important to have:

  • Strong customer service skills and superior communication skills (verbal and written)
    - Strong attention to detail
    - Strong analytical skills and decision making ability.
    - Proven interpersonal skills, ability to interact with other departments and vendors in a professional manner
    - Knowledge of and proficient in conventional agency products and guidelines required
    - Knowledge of mortgage industry products and processes required
    - Ability to manage multiple priorities and meet deadlines in a fast paced, high volume work environment.
    - Proven follow up and organizational skills
    - Candidates should be open to flexible scheduling options and the ability to adapt/change as needed.
    - Working knowledge of Microsoft applications (Excel, Word, Outlook)
    - Proven initiative
    - University degree preferably or work experience equivalent
    - Experience in working with people on different levels

- Computer literate

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Sutherland Mortgage Services Inc. is a premier nationwide provider of end to end mortgage solutions including originations, underwriting, processing, closing, post-closing and loan servicing support for over 30 years. We offer an unmatched ability to deliver the highest value and greatest returns to our customers. We are a collaborative, considerate and friendly team that prioritizes having a diverse, inclusive, and respectful workplace.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

High school

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Sutherland

Learn more about Sutherland and their company culture.

View company profile

At Sutherland, the journey began in 1986 with a singular vision: to be an indispensable partner in our clients' pursuit of excellence. This ethos continues to be the bedrock of our operations. We are an experience-led digital transformation company, dedicated to engineering exceptionally crafted experiences for both customers and employees – experiences that not only meet today's demands but continue to delight tomorrow. Our culture is deeply rooted in a commitment to our clients and to one another, a concept we affectionately call 'One Sutherland.' This signifies a globally unified team, operationally effective and culturally meshed, all driving towards common goals. The core values that steer our every endeavor are agility, innovative 'outside-the-box' thinking, unwavering integrity, and the flawless execution of strategies. These aren't just words on a page; they are the pillars upon which we've built a company that consistently delivers measurable outcomes and accelerates growth for the iconic brands we serve worldwide.

For over three decades, Sutherland has been at the forefront of process transformation, helping businesses rethink and rebuild their operations for the digital age. We achieve this by masterfully blending the speed and insight of human-centered design thinking with the scale and precision of real-time analytics, artificial intelligence, cognitive technology, and automation. Our mission extends beyond mere cost reduction; it's about holistically enhancing business performance across various critical processes, including revenue generation, cash flow optimization, and capital utilization. Maximizing customer satisfaction and bolstering our clients' overall competitive edge are paramount. We pride ourselves on a global footprint, with a presence in numerous delivery centers, serving customers across many countries. This global reach, combined with our deep domain expertise and cutting-edge technology, allows us to tailor proven, rapid solutions to fit the unique DNA of each client. Our corporate social responsibility strategy is also integral to our identity, focusing on community upliftment through education and technology, fostering an inclusive and ethical workplace, and promoting environmental sustainability. It's about unlocking new possibilities, forging transformative outcomes, and building enduring relationships.

Employee benefits

Learn about the employee benefits and perks provided at Sutherland.

View benefits

Paid Sick Leave

Paid leave for sickness.

401(k) Plan

Retirement savings plan.

Paid time off

Employees receive paid time off.

Paid Holidays / Vacation

Paid holidays and vacation time.

View Sutherland's employee benefits
Sutherland logoSU

Sutherland

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