Philippines onlyThe Director of Content, Global Operations will grow and lead our content operation, which is responsible for planning and creating millions of pieces of educational content. We are looking for a leader with experience building and managing teams globally.
Responsibilities
- Drive global expansion and the creation of high-quality educational content through our network of thousands of freelancers
- Lead and develop talented, motivated content teams across the world and achieve high performance through building vision and delivering on stretch goals
- Champion responsible use of AI to impact efficiency and quality in content operations
- Evolve team structures and collaborate with product managers and leadership to align content needs and deliverables
- Problem solve using data to address process, efficiency, or quality opportunities
Requirements
- 7-10 years of leadership experience building and managing teams, preferably in ed tech or online content development
- Experience building, growing or running global operations
- Experience working with AI tools such as Chat GPT or Bard and developing ways to integrate those tools into our content operations process
- Strong understanding of SEO principles and tools
- Ability to be both a hands-on manager when required but also a strategic leader working with cross functional teams and leadership
- Experience leading content development within education, ed tech or scaled digital content
At Study.com, we know that strong communities are built on the power of our diversity, and we respect and strive to understand for the diverse identities, race, ethnicities, backgrounds, and perspectives of our team members. Our work and company culture have been consistently recognized, including: · Inc. Best Place to Work· Fortune Great Places to Work – Best Workplaces in the Bay Area· Golden Bridge Awards – Gold Winner, Corporate Social Responsibility· San Francisco Business Times & Silicon Valley Business Journal – Best Places to Work We are in the heart of downtown Mountain View, just a few steps from the Caltrain station. We have comprehensive health and wellness benefits. We offer ongoing education and professional growth opportunities, including a life-long membership to Study.com. You can also expect: · 3:2 hybrid work schedule· 100% paid health, vision, and dental insurance for employees· 401(k) with employer match· 20 - 30 PTO days each year (increases with tenure)· 10 paid holidays· Work at home setup stipend· Company-sponsored gym memberships· Free Caltrain Pass· Tuition reimbursement and gift matching programs Study.com provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements. Study.com complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.
