Operational Engineering Technical Coordinator (Information Systems Specialist 7)

Initial Posting Date:

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Job Description:

Monthly Salary Range: $6,268 - $9,472

This position will remain open until filled but can be taken down at any time. Candidates will be reviewed every two weeks from the open date.

Please attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.

Applications without complete Workday applications, a resume and cover letter will be removed from consideration.

The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.

The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Operational Engineering Technical Coordinator to join an excellent team and work to advance their IT operations.

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.

More information about the Office of Information Services and current job opportunities can be found here

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs,
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision, and core values.

This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.

This position falls under the Information Systems Specialist 7 classification.

What you will do!

This position serves as an intersection between the Legacy Payment Systems (JV, Check-Recon, Accounting Interface, Budget, and other financial accounting system applications), Oregon ONE Eligibility, Summer Meals (SEBT), and other Self-Sufficiency Program systems, executives, and staff to ensure all are aligned in the overall goals, implementation and ongoing operations and maintenance of the new Summer Meals Programs (SEBT) and other mission critical projects impacting this program.

As a Technical Coordinator, you will provide project management skills for small to medium scale projects. This includes facilitating discussions as needed, tracking project requirements, milestones, and deliverables, aligning objectives across multiple technical teams, and reporting project status to management. The Technical Coordinator will also require a level of technical expertise. They will provide support, architectural and testing guidance for technically sophisticated computer software and data systems that are foundational to the ongoing operation of large scale, mission critical computer systems within the Oregon Health Authority (OHA) and the Oregon Department of Human Services (ODHS).

In this role, you will facilitate the needs of development teams to help them analyze and resolve technical problems in the areas of customer assistance, operational maintenance, and construction. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, system management staff and various other systems operation staff.

Additionally, you will provide information system services to facilitate the proper functioning of the programs and daily operations. You will work with other system team leads, lead workers, co-workers, and managers responsible for coordinating one or more projects while developing work schedules and priorities for multiple assignments.

What we are looking for!

MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so will disqualify you from consideration)

(a) Six (6) years of information systems experience in Technical project management

OR

(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.

AND

four (4) years of information systems experience in:

Technical project management

OR

(c) A Bachelor's degree in Information Technology, Computer Science, or related field

AND

two (2) years of information systems experience in:

Technical project management

OR

(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.

Desired Attributes

• Project Management knowledge including understanding of project management methodologies such as waterfall and Agile along with their respective processes.
• Familiarity with project management tools such as Microsoft Project, Smartsheet’s, Azure DevOps, etc.
• Experience in application support, development, programming, testing and/or database administration.
• High level knowledge of enterprise systems architecture including connectivity concepts of interfaces, IP addresses, ports, and protocols.
• Excellent oral and written communication skills and the ability to work with and facilitate diverse groups and individuals. This includes the ability to prioritize workloads and the ability to analyze complex procedures, processes and polices. The person in this position must have experience coordinating projects with other Information Systems professionals, and in writing documentation according to established standards.
• Ability to participate in the advancement of systems delivery concepts, methodologies, techniques, and tools.
• Strong Project Management skills including experience managing projects throughout the entire Software Development Life Cycle (SDLC).
• Competence in creating project management artifacts such as timelines, budgets, responsibility and accountability matrixes, reports, etc.
• Ability to successfully coordinate across multiple teams including technical and business groups.
• Ability to estimate resource and schedule requirements for complex system development efforts.

Desired Knowledge and Skills:

• Familiarity with System Development Life Cycle (SDLC) methodologies.
• Understanding of the concepts, methodologies, techniques, and tools of system development. This includes selecting and adapting, where necessary, appropriate tools and support methodologies for use by their team. The incumbent in this position will participate in the advancement of systems delivery concepts, methodologies, techniques, and tools.
• Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable and underrepresented populations.
• Experience with Mainframe technologies (COBOL, VSAM, DB2, CICS, JCL, etc).

What's in it for you?

• Medical, vision, and dental benefits
• Eleven (11) paid holidays.
• Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
• Eight (8) hours of sick leave per month, eligible to be used as accrued.
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
• Pension and retirement programs
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work.
• A healthy work/life balance, including fulltime remote options as well.

Working Conditions:

Staff working remote shall:

• Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.
• Comply with all agency policies, guidelines, and management directives.
• Maintain a professional demeanor in the performance of all duties.
• Meet and maintain performance expectations.
• Be available each week during traditional business hours, as determined by the business need.
• There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.

How to Apply

• Complete the online application.
• Complete questionnaire
• Attach a resume.
• Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.

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Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.

Questions/Need Help?

If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips

Voice: [503-509-3589]

Email:[email protected]

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.

Additional Information

• Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.
• PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here.
• Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
  • A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
  • A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
• Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
• Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
• Applicant Help and Support webpage

Affirmative Action and Equal Opportunity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

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