Customer Service Specialist I - Enrollment/Call Queue Support

At Staffing Solutions Organization LLC (SSO), we are revolutionizing the landscape of workforce management through a relentless commitment to innovation and culture-driven performance. As a dynamic affiliate of Public Consulting Group LLC (PCG), we leverage cutting-edge strategies to deliver world-class managed staffing and talent consulting services that empower our clients to achieve their most ambitious goals. Our philosophy is rooted in the belief that 'culture trumps everything,' a mantra that drives us to build diverse, high-performing teams that reflect the communities we serve. By integrating advanced talent acquisition methodologies with robust talent management systems, we are transforming how public sector health, education, and human services organizations optimize their human capital.

Our approach is defined by a sophisticated three-pillar model: Talent Acquisition, Talent Management, and Talent Consulting. We do not merely fill positions; we engineer comprehensive workforce solutions that encompass the entire employee lifecycle—from sourcing and screening to onboarding, engagement, and development. Through the deployment of industry-leading technologies and data-driven insights, we provide our partners with the agility needed to navigate complex regulatory environments and shifting demographic trends. At SSO, we are not just a staffing agency; we are strategic architects of the future of work, dedicated to fostering environments where innovation thrives and where every placement creates a ripple effect of positive impact across the public sector.