Associate Director, Product Data Science

We’re looking for a new leader in our data organization to guide and grow our product data science team at Spring Health. This is primarily a coach role: you’ll spend a majority of your time on leadership, team enablement, and cross-functional strategy, with the opportunity to get hands-on with strategy and analysis for the most critical initiatives. You will lead product data science across our RD organization, spanning both our member-facing and provider-facing experiences, with a focus on discovering growth opportunities through experimentation and enabling the broader RD team to execute on them. You’ll help refine and operationalize our metric tree, with a particular focus on acquisition and activation across the full ecosystem of how members find care and how providers deliver it. Your work will help more people who need care successfully get into and stay in care long enough to get better, in line with our mission to remove all barriers to mental health.

What you’ll be doing

• Work with RD leaders to set the vision for how product data science drives growth, especially in our acquisition and activation funnels. This includes how we use experimentation, causal inference, and behavioral analysis to identify and prioritize the most impactful opportunities.
• Partner with Product, Design, and other RD teams to refine and align on our metric tree, ensuring we are focused on the right measures of success and can clearly see the impact of our work.
• Design and continuously refine how the product data science team operates within RD: roles and responsibilities, collaboration models, team rituals, and how we partner with other data and RD teams.
• Manage and develop a team of data scientists supporting multiple areas within RD. This includes 1:1s, performance reviews, feedback, and clear growth paths that build both technical and product/strategy skills.
• Work with your team and cross-functional partners to design and maintain experimentation and measurement frameworks (e.g., clear hypotheses, guardrail metrics, success criteria) that can be reused across RD and make it easier to run high-quality tests.
• Collaborate with Data Analytics and Analytics Engineering to ensure that our metric tree and core growth KPIs are implemented consistently in our data models, documented clearly, and easily accessible across the company.

What success looks like in this role:

• Your team regularly identifies high-quality growth opportunities through experimentation and analysis, and partners with RD to execute on them, leading to meaningful improvements in key product and member outcomes.
• Experimentation continues to grow as a core part of how RD operates: tests are well-designed, results are clear and actionable, and learnings are documented and reused across teams.
• Your data scientists grow in both impact and independence: they are trusted partners to their stakeholders, they take on increasingly strategic work, and they help shape roadmaps rather than only responding to requests.

What we expect from you

• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you.
• You have substantial experience (typically 10+ years) working with data in analytics or data science roles, with a strong focus on product and/or growth for digital products.
• You have experience (typically 3+ years) experience managing and mentoring data scientists or product analysts, including responsibility for performance, career development, and hiring.
• You have deep experience using experimentation to drive growth: defining hypotheses and KPIs, designing and interpreting A/B tests and other experiments, and translating results into clear recommendations for product and business partners.
• You are comfortable owning and refining a metric tree / KPI hierarchy, and you can bring stakeholders together around shared definitions and measures of success.
• You are deeply fluent in growth thinking: you’re comfortable mapping acquisition and activation funnels, identifying friction points, and using tools like funnel analysis, cohort analysis, and growth loops to find and size opportunities.
• You have experience using modeling and causal inference (e.g., drivers analyses, uplift/propensity models) to identify what’s truly driving key metrics and where to focus experiments.
• You’re comfortable diving into SQL and Python code when needed to sanity-check data, review your team’s work, and give clear technical guidance.
• You have experience working with a modern data stack (for example, a cloud data warehouse, dbt, and a BI tool like Looker) and understand how good data modeling and a strong semantic layer enable consistent metrics.
• You have strong user and stakeholder empathy: you can understand the challenges facing RD teams and translate them into data science projects and experimentation roadmaps that meaningfully improve how we get members into care.
• You are humble, highly motivated, and thrive in fast-paced, ambiguous environments. You see process and structure as tools to enable impact, not ends in themselves.

The target base salary range for this position is $190,000 - $232,500 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:Our Values

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Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.