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Spade RecruitingSR

Work From Home - CSR

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

United States only

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About Us

For more than six decades, we have collaborated with over 44,000 unions and professional associations throughout North America — including organizations representing educators, healthcare professionals, veterans, first responders, and other essential workers. Our mission is to ensure their members receive accurate, transparent guidance about the supplemental benefit programs available to them.

The families we connect with have already requested information. There is no cold outreach or high-pressure tactics involved. Our role is simply to respond to inquiries, provide clarity, and offer meaningful support.

Your Role

As a Benefits Representative, you will help working families better understand their coverage options and make informed decisions. This is a service-focused position built around communication and relationship-building.

Your responsibilities will include:

  • Confirming and managing appointments with members who have requested benefit information
    • Hosting virtual consultations via phone or Zoom to review available options
    • Assessing client needs and recommending appropriate coverage solutions
    • Maintaining ongoing communication and follow-up support
    • Completing a structured training program designed for long-term success
    • Setting and achieving performance goals with a clear path toward leadership opportunities

This role centers on education and guidance — not aggressive sales. Your focus is to inform, answer questions, and help clients feel confident in their decisions.

What We’re Looking For

Ideal candidates demonstrate:

  • Strong verbal and written communication skills
    • Comfort using computers and online platforms
    • Self-motivation and personal discipline
    • Strong organizational and time-management skills
    • A positive, professional attitude and openness to coaching

Experience in customer service, hospitality, sales, or similar client-facing roles is an asset, but not required. We prioritize reliability, work ethic, and willingness to learn.

What You’ll Gain

We provide the structure and support needed for long-term growth:

  • Full training and ongoing mentorship — no prior experience required
    • Weekly compensation with performance-based incentives
    • Advancement opportunities for those pursuing leadership roles
    • Career stability within a well-established, recession-resistant industry

• Flexible full-time scheduling

• 100% remote work environment

  • Residual income potential that grows over time
    • Health, dental, and vision benefit options
    • Company-sponsored annual incentive trips
    • A collaborative, high-energy team culture
    • Recognition programs celebrating top performers

Why This Opportunity Is Different

This career offers:

  • Performance-based earning potential

• Clear leadership advancement pathways

  • Transferable professional skills in communication and consulting
    • Meaningful, purpose-driven work supporting families
    • The flexibility of remote work combined with long-term stability

About the job

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Posted on

Job type

Full Time

Experience level

Experience

No experience required

Location requirements

Hiring timezones

United States +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

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Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

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Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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