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Spade RecruitingSR

Customer Support Representative

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

Canada only

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We are expanding our remote team across Canada and looking for motivated individuals to support families in understanding programs they have requested information about. This opportunity is focused on communication, education, follow-up, and helping clients make informed decisions from the comfort of your home.

You will work with individuals and families who have already shown interest and are looking for guidance. There is no cold calling or door-to-door prospecting involved. Full training is provided, and prior experience in insurance or financial services is not required.

What You’ll Do

Communicate with clients by phone, video call, and email

Review client requests and explain available options clearly

Answer questions in a professional and helpful manner

Guide clients through simple application and enrollment steps

Maintain accurate client records using digital systems

Follow structured scripts, training, and compliance guidelines

Work closely with a supportive remote team

What We’re Looking For

Strong communication and active listening skills

Ability to work independently from home

Reliable internet connection and a quiet workspace

Basic computer skills and comfort using online tools

Professional attitude, patience, and consistency

Willingness to learn, follow processes, and be coached

Compensation & Growth

Commission-based compensation paid per completed enrollment

Weekly pay structure

Performance-based bonuses and incentives

Ongoing residual income opportunities

Advancement opportunities into leadership, training, and management roles

Training & Support

Step-by-step online training provided

Mentorship and daily team support

Clear scripts, systems, and tools supplied

No cold calling — clients have already requested information

Additional Details

100% remote position

Flexible scheduling options available

Long-term opportunity for motivated individuals

Apply today to be considered for immediate onboarding.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

No experience required

Location requirements

Hiring timezones

Canada +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

View company profile

Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

View benefits

Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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