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Spade RecruitingSR

Customer Service Representative / Remote

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

United States only

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Build a Career With Purpose — From Anywhere

If you’re done with routine jobs that feel empty, this is your opportunity to do meaningful work while creating real financial growth for yourself.

For more than six decades, our organization has helped working families across the U.S. and Canada secure dependable life and supplemental insurance coverage. Through long-standing partnerships with unions and associations, we’ve earned trust by delivering clarity, integrity, and results. We’re expanding and looking for motivated individuals ready to grow.

What You’ll Do

This isn’t cold calling or chasing uninterested prospects. You’ll connect with individuals who have already requested information. Your role is to educate, guide, and support them as they make important protection decisions for their families.

Core Responsibilities:

  • Reach out to pre-qualified leads to schedule virtual consultations

  • Conduct phone or video meetings to assess needs and explain coverage options

  • Assist clients with completing applications accurately and efficiently

  • Provide follow-up communication to ensure clarity and confidence

  • Participate in ongoing team training to strengthen skills and performance

Who Thrives Here

  • You genuinely enjoy helping people

  • You communicate confidently and build trust naturally

  • You stay organized and productive without micromanagement

  • You’re growth-minded, coachable, and driven by goals

  • Background in customer service, education, healthcare, or sales is a plus — but not required

  • You’re legally authorized to work in the U.S. or Canada

What You’ll Receive

Work Remotely: Build your career from home or anywhere with reliable internet
Consistent Earnings: Weekly pay plus performance-based bonuses
Advancement Path: Clear promotion structure based on results, not tenure
Health Coverage: Available after the probationary period
Incentive Trips: Earn all-expenses-paid travel experiences
Supportive Culture: Be part of a team that values purpose, growth, and shared success

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

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Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

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Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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