Solution Advisor (Solventum)

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you

The Impact You’ll Make in this Role

As a Solution Advisor, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Execution- Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned Solventum product lines. Serve as a subject matter expert (SME) for respective teams and solutions as assigned.

• Strategy and Planning - Understanding the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with a client implementing Solventum's best practice workflows. Partner effectively with clients on suggested workflow optimization changes leveraging Solventum best practices. Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.

• Client Care and Advocacy - Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.

• Leadership and Coordination - Own the client. Relationship coordination and client-focus coordination interactions for the client throughout the organization

• Accountable and Measured by the overall annual client satisfaction survey results for the assigned client base. Define and track key performance indicators (KPIs)

• Actively Stay up to date with knowledge of industry changes and product changes. Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum is looking for candidates who must have the following qualifications:

Bachelor’s Degree or higher AND seven (7) years of experience asa CDI specialist, or inpatient coderin a private, public, government,or military environment.

OR

High School Diploma/GEDAND eleven (11) years of experience as a CDIspecialist,or inpatient coderin a private, public, government,or military environment.

AND

Possess one of the following current and valid certifications; RHIA, RHIT, CCS, Auditing: Inpatient Coding Micro-credential, CIC, CDIS, or CCDS or RN.

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  Additionalqualifications that could help you succeed even further in this role include:

  • Strong understanding of Clinical Documentation Integrity and the workflow associated with an organization's Revenue Cycle

  • Strong understanding of clinical documentation integrity

  • Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training

  • Demonstrated capability to manage multiple project streams and teams

  • Experience consulting with clients in health information systems

  • Demonstrated knowledge of assigned solutions, services, and products

  • Demonstrated industry knowledge

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  • Ability to find creative solutions and managedifficult situationswith diplomacy

  • Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative

Work location: Remote -United States

Travel: May include up to 10% [domestic/international]

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.