Service Advantage Future State & Process Excellence Sr. Manager - Remote

Job Description:

Service Advantage Future State & Process Excellence Sr. Manager(Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As the Service Advantage Future State & Process Excellence Sr. Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Leading complex initiatives, aligning project priorities with strategic goals, influencing key stakeholders, and developing Lean capabilities within the team.
• Utilizing customer insight and market data to design future state visions for operational workstreams, partnering with commercial, digital, IT, and technology transformation teams to align and deliver on these visions.
• Facilitating design and improvement workshops, Kaizen events, and training sessions leveraging Lean principles and best practices to drive step-change improvements in process capability, customer experience, and results.
• Using Lean value stream mapping to analyze operations and identify opportunities for improved flow, reduced waste, and optimized resource utilization.
• Investigating and identifying new technology capabilities to support workstream development toward the future state vision.
• Building a 3–5 year detailed roadmap of major process, technology, and organizational changes required to deliver the future state vision.
• Coaching cross-functional teams on Value Stream Mapping, Lean, DMAIC, Kaizen, Agile, and Design for Lean Six Sigma techniques to unlock maximum potential.
• Partnering with operations to create and implement change management strategies throughout the roadmap lifecycle and monitoring key performance indicators for expected improvements.
• Gathering, validating, and analyzing data to support continuous improvement initiatives and ongoing activities.
• Developing and managing a prioritized hopper of improvement opportunities.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

Bachelor’s Degree or higher AND (10) ten years of experience driving complex process redesign, lean improvement initiatives, and continuous improvement projects in a private, public, government or military environment

OR

High School Diploma/GED AND (16) sixteen years of experience driving complex process redesign, lean improvement initiatives, and continuous improvement projects in a private, public, government or military environment

In addition to the above requirements, the following are also required:

• Design for Lean Six Sigma experience.
• Two (2+) years’ experience with Lean Value Stream Mapping

Additional qualifications that could help you succeed even further in this role include:

• Previous experience working in Healthcare or Medical Devices Industries.
• Strong background in transactional lean process redesign and improvement.
• Strong problem-solving, analytical, and change management skills.
• Strong understanding of customer support processes and ability to align process improvements to customer satisfaction.
• Excellent communication and presentation skills.

Work location: Remote- United States

Travel: May include up to 20% [domestic/international]

Relocation Assistance: Not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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