SolplanetSO

Technical Support Engineer

Solplanet is a brand of AISWEI, manufacturing solar inverters, hybrid inverters, EV chargers, and smart energy management systems with a focus on making solar energy accessible, reliable, and user-friendly.

Solplanet

Employee count: 1001-5000

Thailand only

Our belief:

  • At SOLPLANET, we are driven by a simple idea: solar for everybody
  • We strive to create the best possible experience for distributors, installers and end users
  • That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly

Who We Are:

  • Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
  • AISWEI has more than 15 years of expertise in RD and manufacturing, with a strong technology heritage from both Germany and China
  • With 9 GW of annual production volumes (2022), AISWEI is one of the largest manufacturers of solar string inverters world-wide
  • AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
  • Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day

How you´ll help us:

As a Technical Support Engineer, you will

  • Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
  • Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network.
  • Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
  • Deliver online or onsite training to customers such as distributors and installers.
  • Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
  • Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance Solplanet’s product roadmap.
  • Work closely with Solplanet’s service teams and service partners in EMEA to assist our customers in the after-sales phase.

Requirements

Your background and skills:

  • Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
  • Fluent in Thai and business fluent in English.
  • In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
  • Ability to work independently and focused in a dynamic, fast-paced environment.
  • Quick learner with desire to deepen knowledge in the renewable energy industry.
  • Prior work experience in a PV related industry is not a necessity but will be an advantage.

Your attributes:

  • Self-motivated and performance driven
  • Excellent interpersonal and communication skills
  • Can-do attitude and hands-on mindset
  • Proactive, dynamic, solution and customer oriented

Benefits

What we offer:

  • Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment
  • Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise
  • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry

By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Thailand +/- 0 hours

About Solplanet

Learn more about Solplanet and their company culture.

View company profile

At Solplanet, the core philosophy is 'solar for everybody.' This guiding principle shapes every facet of the company, from product design to customer interaction. The team at Solplanet is dedicated to creating the best possible solar energy experience for everyone involved – distributors, installers, and end-users alike. This commitment is reflected in their range of solar inverters, energy storage systems, and EV chargers, all meticulously engineered to be easy to install, exceptionally reliable, and remarkably user-friendly. Solplanet is a brand of AISWEI, a company with a rich heritage in manufacturing inverters since 2007, initially as a Chinese subsidiary for renowned brands like SMA and Zeversolar. Today, AISWEI stands as an independent force in research, development, and manufacturing, boasting a strong financial position within the solar industry.

The culture at Solplanet is one of continuous innovation and growth, with research and development departments and production plants constantly evolving to meet the diverse demands of any solar installation, regardless of size. The team comprises passionate experts from around the globe, many with backgrounds in leading multinational corporations, who bring a wealth of experience and a shared vision of making solar energy accessible worldwide. This international collaboration fosters an open-minded environment where expertise is leveraged to push the boundaries of solar technology. Solplanet values making things easy for their customers, ensuring that their products not only perform to the highest international quality standards but also simplify the transition to renewable energy. Their mission is to empower individuals and businesses to harness the power of the sun, contributing to a more sustainable and environmentally conscious future for the planet.

Tech stack

Learn about the tools and technologies that Solplanet uses to build, market, and sell its products.

View tech stack

Solplanet employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Solplanet.

View benefits

Flexible/Unlimited PTO

Flexible/Unlimited PTO

Career development

Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise.

View Solplanet's employee benefits
Claim this profileSolplanet logoSO

Solplanet

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

9 remote jobs at Solplanet

Explore the variety of open remote roles at Solplanet, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Solplanet

Remote companies like Solplanet

Find your next opportunity by exploring profiles of companies that are similar to Solplanet. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan