SoftheonSO

Business Intelligence Engineer

Softheon is a cloud-based healthcare technology company providing SaaS and BPaaS solutions to health plans and government agencies to streamline operations, reduce administrative burdens, and enhance user experiences in areas like enrollment, billing, and member management.

Softheon

Employee count: 201-500

Salary: 90k-125k USD

United States only

About us:

Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.

Our Company Culture:

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.

At Softheon, Our Mission is powering growth to make healthcare more productive, intelligent, and successful. Our Vision is Making healthcare affordable, accessible, and plentiful for every American.

About the role:

A Business Intelligence (BI) Engineer will be responsible for designing, developing and maintaining the company's business intelligence solutions. This individual will work closely with cross-functional teams to identify business needs, gather requirements, and then build data solutions that support data-driven decision making.

You will:

Design, Develop, and Maintain Data Solutions

  • Design, develop, and maintain data warehousing and BI solutions.
  • Build and maintain data models and data marts that support self-service analytics for end-users.
  • Develop and maintain ETL pipelines to ingest and transform data from various sources into a format suitable for analysis.

Create and Communicate Data Insights

  • Develop and maintain dashboards and reports that provide insights into key business metrics.
  • Create data visualizations that communicate complex data in a clear and concise manner.

Ensure Data Quality and Troubleshoot Issues

  • Ensure data accuracy, integrity, and consistency.
  • Troubleshoot and resolve data-related issues.

Talent Management

  • Collaborate with the Talent team to actively engage in the hiring and recruitment processes. Leveraging industry networks and expertise to identify, attract , and interview top talent that aligns with the company's objectives and values.
  • Provide guidance and mentorship to team members within your department and across diverse functions.
  • Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement.

Additional Responsibilities

  • Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.

Requirements

You have:

Education:

  • Bachelor’s Degree in Computer Science, Information Systems, or a related field.
  • Master’s Degree Preferred

Experience:

  • 3 + years of related experience with a Bachelor’s Degree or 1+ years of experience with a Master’s Degree.
  • Experience in designing and developing data marts and models, ETL pipelines, and BI solutions.
  • Experience working with databases such as SQL Server and BI tools like Tableau, Power BI, or Metabase.

Skills:

  • Proficiency in SQL and experience with at least one programming language (e.g., Python, Java).
  • Familiarity with modern data modeling, messaging, and orchestration tools such as DBT, Kafka, and Airflow.
  • Experience with version control solutions such as Git.

Knowledge:

  • Strong understanding of data architecture and data processing methodologies.

Attributes:

  • Excellent problem-solving skills and ability to troubleshoot complex data issues.
  • Strong communication skills and ability to work effectively in a cross-functional team.

Benefits

What we offer:

Salary - $90,000 - $125,000

Softheon offers every full-time employee a comprehensive benefits package including:

Opportunity to work on cutting-edge cloud-based healthcare solutions;

Work from your home company with a one-time home office stipend;

Excellent benefits package that includes health, vision and dental coverage for you, your spouse and dependents;

Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave;

15 days to Discretionary PTO based on YOS plus 9 additional holidays;

Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities;

An opportunity for you to be part of a team committed to improving healthcare access and affordability by leveraging innovative technology solutions;

*Please note that candidates applying for this position, must currently reside within the United States.

Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.

Join Softheon, and together, we'll shape the future of healthcare in America.

Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all.

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.

Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 90k-125k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Softheon

Learn more about Softheon and their company culture.

View company profile

At the heart of Softheon's mission is a commitment to making healthcare affordable, accessible, and plentiful for every American. Founded in 2000, Softheon has established itself as a pioneering force in the healthcare technology industry, driven by the goal of empowering individuals and organizations with innovative solutions that transform the healthcare landscape. The company's culture is built on a foundation of being open, honest, and constructive, channeling passion into purpose, cultivating excellence, and recognizing that relationships matter. This 'We > I' philosophy underscores their collaborative approach to solving some of the most complex challenges in the healthcare sector. Softheon's Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions are designed to address intricate operational and service challenges faced by health plans and government health agencies. By offering modular solutions that seamlessly integrate with existing legacy systems, Softheon significantly reduces administrative burdens by streamlining critical healthcare processes.

Softheon's innovative technology and agile implementation approach enable clients to proactively respond to the ever-changing regulatory environments and evolving consumer demands. The company serves a diverse clientele, including over 100 health plans and numerous state agencies, impacting millions of individuals by facilitating health insurance enrollment, administration, and renewal. Softheon's solutions cater to various markets, including the Affordable Care Act (ACA) marketplace, Medicare, Medicaid, Small Group, and Individual Coverage Health Reimbursement Arrangements (ICHRA). The company's dedication to excellence has not gone unnoticed, as evidenced by its recognition as a leading SaaS and BPaaS provider by prominent industry organizations and market research firms. This commitment extends to its workforce, fostering a vibrant, fast-paced, and ever-changing community where employees are provided with the tools and resources to feel welcome, motivated, healthy, and professionally developed. Softheon's vision is to continue driving future industry transformations, shaping a healthier future for all by making complex healthcare systems more efficient and user-friendly.

Employee benefits

Learn about the employee benefits and perks provided at Softheon.

View benefits

Flex-Time / Flexible Schedule

Flexible working hours.

Dental insurance

Coverage for dental care.

Vision insurance

Coverage for vision care.

Paid Sick Leave

Paid time off for illness.

View Softheon's employee benefits
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